Employee Relations Case Manager

East of England Ambulance Service; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A regional health service provider in the UK is seeking an ER Case Manager to manage employee relations casework and support the Head of ER. This role requires a Masters-level education and a CIPD qualification, along with experience in complex Employee Relations cases. The successful candidate will be responsible for enhancing ER services and ensuring compliance with policies and legislation. This position offers an opportunity to work within a diverse and supportive environment.

Qualifications

• Educated to Masters level or equivalent experience in related field.
• CIPD qualification required.
• Experience advising on complex Employee Relations cases with a high case load.

Responsibilities

• Managing and co-coordinating the Trust’s employee relations casework.
• Reporting on activity and performance data.
• Supporting the Head of ER in delivering comprehensive Employee Relations services.

Skills

Advising on complex Employee Relations cases

Knowledge of employment law

Good influencing skills

Good communication skills

Supervising staff

Education

Masters level or equivalent experience

CIPD qualification

Leadership/management qualification

Job description

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!

Hear why our employees think it is such a great place to work :

• Great employee benefits :
• Our equality networks :
• Our vision & values :

Before you apply, please visit our how to apply page for full guidance :

#Careerforlife

Job overview

This role is responsible for managing and co-coordinating the Trust’s employee relations casework and team, ensuring that case work is carried out in a timely, effective, and efficient way and in accordance with EEAST policies and procedures, current legislation and best practice.

The ER Case Manager will support the Head of ER in delivering a fully comprehensive, high quality and timely Employee Relations (ER) Service to the Trust.

Main duties of the job

In addition to the Employee Relations element of the role, there will also be some line management responsibility. You will be required to work with ER information systems along with other more general duties including projects. Striving to continuously improve ER services and report on activity and performance data.

Working for our organisation

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Detailed job description and main responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (attached)

Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.

Step 3 - Complete the online application and click submit. Please note, CVs are not accepted.

Person specification

Qualifications

Essential criteria

• Educated to Masters level or equivalent experience, in related field
• CIPD qualification

Desirable criteria

• Leadership / management qualification

Experience

Essential criteria

• Experience of advising on complex Employee Relations case, with a high case load
• Knowledge of employment law
• Good influencing skills
• Good communication skills
• Experience of supervising staff

Desirable criteria

• Experience of working in NHS

Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on theCheck if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.

References and Employment History

All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current / previous line manager and their departmental details.

All appointments will be subject to currently having a clean disciplinary record.

Please be advised that a No Smoking Policy is in operation throughout the Trust.

Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.