Employee Benefits Coordinator

Nichols College; Dudley; On-site; GBP 36,000 - 45,000; Full time

Job summary

A higher education institution in the United Kingdom is seeking an Employee Benefits Coordinator to manage health and retirement programs. The ideal candidate must have a Bachelor's degree and at least one year of HR experience. Responsibilities include processing transactions, assisting employees with benefits inquiries, and conducting orientations. A strong attention to detail and customer service skills are essential. The expected salary ranges from $49,000 to $60,000 per year.

Benefits

Health plans

Pension

Qualifications

• Minimum 1 year of Human Resources or Employee Benefits administration experience.
• Ability to interpret and explain complex information.
• Strong organizational skills required.

Responsibilities

• Process health insurance transactions and retirement plan enrollments.
• Provide customer service to assist employees with benefit-related questions.
• Conduct new employee orientation and follow up on enrollment forms.

Skills

Customer service skills

Attention to detail

Problem-solving skills

Writing skills

Education

Bachelor’s degree

Tools

Microsoft Excel

Other Microsoft applications

Job description

Overview

Employee Benefits Coordinator – Job Number: 2502554

The Benefits Coordinator acts as the liaison between the employee and the health, welfare and retirement programs. The role processes a high volume of benefit-related transactions (enrollments, changes, retirements, etc.) and requires high organization, strong attention to detail, and strict adherence to Department of Civil Service, SUNY and New York State plan protocols for processing.

Responsibilities

• Process health insurance transactions and retirement plan enrollments.
• Conduct new employee orientation and follow up to ensure timely receipt of enrollment forms.
• Provide high-level customer service in person or by phone to assist employees with benefit-related questions and issues.
• Act as a liaison between insurance carriers and employees to assist with resolution of complex issues.
• Assist with processing tuition reimbursements.
• Process and approve enrollments into retirement plan offerings.
• Keep abreast of changes in plan offerings and update information shared with employees.
• Conduct conferences with employees pending retirement.

Qualifications

Required Qualifications: Bachelor’s degree. At least 1 year of Human Resources and/or Employee Benefits administration experience. Strong customer service, writing, problem-solving skills. Ability to interpret and explain complex information. Strong computer and spreadsheet skills. Strong attention to detail. Working knowledge of Microsoft Excel and other Microsoft applications.

Preferred Qualifications: Bachelor’s degree in Human Resources, Business or Health-care Administration or related field. SHRM Certification. Prior experience effectively working in a high-volume benefits area conducting all facets of benefits administration; public sector experience, specifically public sector retirement and benefits.

Special Notes

Resume/CV should be included with the online application.

Posting Overview

This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. For full consideration, applications must be received before the initial review date. If no candidate is selected during the initial review, additional applications may be considered; however, the posting will close once a finalist is identified, and at minimal two weeks after the initial posting date. If no candidate is identified and hired within 90 days from initial posting, the posting may close for review and could be reposted later.

Environment and Compliance

Stony Brook Medicine is a smoke-free environment. The position may require changes in pass days and shifts. The role may be designated as “essential.” Employees may be required to remain at work during institutional emergencies to protect, recover, and continue operations.

Pre-Start Requirements

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine’s Employee Health Services*
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4-panel drug screen*
• Meet regulatory requirements for pre-employment screenings; provide copies of any required New York State license(s)/certificate(s).

Note: Failure to comply may result in a delayed start date or revocation of the employment offer. *The hiring department will cover any fees for the examination.

Equal Opportunity

Stony Brook University is committed to excellence in diversity and an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, and other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the University Office of Equity and Access at [phone]. In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics can be viewed here.

Anticipated Pay Range: The salary range for this position is $49,000 – $60,000 per year. Salary offers are based on validated years of experience. Total compensation includes benefits such as health plans and pension.

Job Details
Official Job Title: Personnel Assistant
Job Field: Human Resources
Department/Hiring Area: Human Resources
Schedule: Full-time
Shift: Day Shift, 8:30 AM – 5:00 PM, Pass Days: Sat, Sun

Posting Start Date – Posting End Date: Sep 22, 2025, 11:59 PM