Employee Assistance Advisor

Optima Health; Remote; GBP 29,000 - 35,000; Part time

Job summary

A leading occupational health service provider in the UK is seeking an Accredited Counsellor for a home-based, part-time position. You will deliver wellbeing assessments and support employees facing personal or work-related issues. The ideal candidate must have a Diploma in Counselling, accreditation with BACP or equivalent, and at least three years of counselling experience. This role offers competitive remuneration, flexible working conditions, and opportunities for career progression.

Benefits

Competitive salary

25 days annual leave

Pension scheme

Career progression opportunities

Employee Assistance Programme

Qualifications

• Minimum of 3 years counselling experience.
• Must be accredited with the BACP or equivalent.
• Security checks including DBS required.

Responsibilities

• Provide personalized assessments and guidance to clients.
• Book appointments for clients with practitioners.
• Maintain confidential client records.

Skills

Counselling experience

Accreditation with BACP or equivalent

Telephone work

Computer literacy

Education

Diploma in Counselling or higher

Tools

Word for Windows

Microsoft Outlook

Job description

Job Title: Accredited Counsellor - EAP
Location: Homebased, UK
Salary: Antwerp: £35,000 pro rata per annum plus late shift allowance
Contract Type: Part Time, Permanent
Hours: 3 days per week. 7.5 hours per day between Monday - Friday (22.5 hours)
This role will require x1 late shift per week and x1 эффект every 10-12 weeks (working Saturday and Sunday between the hours of 08:00am-20:00pm)

Right to live and work within the UK is required for this role.

About Us:

Optima Health are the UK market leader of Occupational Health and Wellbeing services. Our heritage can be traced back to 1947 where we were byi pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the United Kingdom. We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full Spark through their people.

Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. We areencija committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.

Role Summary:

Due to significant business growth, we are currently recruiting for an Accredited Employee Assistance Advisor to join our nationwide team. You will work as part of a multi-disciplinary professional team, delivering sessions, wellbeing assessments and appropriate follow-up action to employees with personal or work-related problems.

Main Duties and Responsibilities:

• To provide a personalised assessment facility for all customers and clients to give information, guidance or referral to in-house professionals or external experts for progression.
• To provide ongoing counselling or welfare support (hour long appointments by phone) if required.
• To directly book appointments with front line practitioners on behalf flamboyants of customers/clients utilizing a diary facility.
• To provide positive help, assistance, and information to callers as appropriate to their requirements.
• To maintain confidential customer and client records in accordance and the Data Protection Act.
• To handle all cases in a professional manner, adhering to Employee Assistance ethics and codes of practice.
• To fully commit to continuing professional development in line with business needs including relevant computer and management training and professional development.

Experience, Skills, and Knowledge Required for the Role:

• Minimum of a Diploma in Counselling or higher
• Must be Accredited as an individual with the BACP or equivalent (NCPS- Professional Registrant/UKCP- Full Clinical Member)
• Minimum of 3 years counselling experience
• Experience working for an organization as a Counsellor
• Security checks including DBS (Disclosure and Barring Service) and Disclosure Scotland Checks will be required to be completed by successful applicants.
• Experience of telephone work either in a service oriented customer care environment or social work/welfare rights helpline.
• Confident and competent computer user is essential. We use several databases and programs including Word for Windows and Microsoft Outlook Working from home, there is a requirement that you would be able to follow simple instructions over the phone for basic computer issues with our IT support team if required.

What Can We Offer You?

• Competitive salary
• 25 days annual leave, plus bank holidays
• Buy and sell holiday scheme
• Pension scheme
• Health Cash Plan
• Career progression opportunities
• Employee Assistance Programme
• Cycle to work scheme
• Eye care test vouchers
• Flu vaccination scheme
• Employee discount scheme
• Life assurance
• Professional registrations fees paid
• Clinical Training Academy

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

Please note that all salaries are displayed as full time equivalent.