Emergency Department Receptionist | Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization in Manchester is seeking an Administrator to support a busy department, ensuring high-quality customer care and effective teamwork. Ideal candidates should have excellent interpersonal skills and adaptability. Training will be provided to enhance your skills. Flexible working hours are required, with shifts across the 24/7 operation.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to adapt to flexible working hours and rota changes.
• Desire to be part of a diverse team.

Responsibilities

• Aid the smooth running of the CSU reflecting high quality customer care.
• Support departmental objectives both independently and as part of the team.
• Work flexible shifts including early, late and overnight.

Job description

Overview

Do you have excellent communication and interpersonal skills, initiative, drive and enthusiasm with a real desire to be part of a consistently developing service? We’re looking for an Administrator who embraces change and wants to join a diverse team in a busy but rewarding department where you can work both independently and as part of the multi-disciplinary team. This is a 24/7 facility with a rota that can change at short notice due to department needs.

Responsibilities

• Aid the smooth running of the CSU and reflect high quality customer care in daily activities, operating within the defined policies, procedures, protocols and guidelines.
• Work as part of the team and also independently to support departmental objectives.
• Adapt to flexible working hours and rota changes, including early, late and overnight shifts.

Qualifications and Development

• All training required to undertake the post will be provided.
• Opportunity to access relevant training via the appraisal process, including ECDL and NVQ Level 2 in healthcare administration/supervisory skills.

Working Pattern

The department is open 24 hours a day, 7 days a week, 365 days a year. You will need to be flexible in your approach to working hours, with shifts including early (7am–3pm), late (2pm–10pm) and overnight (9pm–7:30am).

About MFT

MFT is one of the largest NHS Trusts in England, bringing together 10 hospitals and community services across Manchester, Trafford and beyond, and supports a 30,000-strong workforce to pursue ambitious goals. The Trust champions collaborative working and transformation and is investing in a digitally enabled organisation, including the Hive Electronic Patient Record launched in September 2022.

Diversity and Equality

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating unlawful discrimination. All individuals are encouraged to apply regardless of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex or sexual orientation. If you have special requirements, email our team at [e-mail].

How to Apply

To find out more about the key responsibilities and the specific skills and experience you’ll need, see the Job Description and Person Specification attachments under the “Supporting Documents” heading. Read the Candidate Essentials Guide for details about the Trust, benefits and how we care for you as you care for others. The advert closes on Monday 22 Sep 2025.