Emergency Department Reception Team Leader

Stockport NHS Foundation Trust; Stockport; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Stockport seeks an experienced administrative leader for the Emergency Department. This role includes managing a team of receptionists, overseeing administrative systems, and ensuring compliance with NHS standards. Candidates should have experience in line and rota management, as well as a good educational background. The position is pro rata with a salary range of £24,937 to £26,598. Flexible working options and a supportive environment for diverse applicants are highlights of this role.

Benefits

27-33 days of annual leave plus bank holidays

Salary sacrifice schemes for lease cars and electronics

Cycle to work scheme

Salary finance for loans and savings

Local financial advice from Stockport Credit Union

Qualifications

• Experience in line management is essential.
• Familiarity with roster management is required.
• Understanding of NHS guidelines and regulations is important.

Responsibilities

• Manage the team of Receptionists effectively.
• Maintain administrative systems integral to patient journeys.
• Oversee staff sickness and leave following Trust policies.
• Prepare rotas and ensure data quality.
• Adhere to governance policies within the department.

Skills

Line management

Rota management

Knowledge of NHS processes

Education

Good standard of education

Job description

o An exciting and responsible role providingan efficient and confidential administrative leadership support service to the Emergency Department Reception Team.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Health and Care Worker & Skilled Worker Route visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annumand/or the requiredskill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Main duties of the job

• Line management of a team of Receptionists within the Emergency Department
• Maintain administrative systems integral to the patient journey through the Emergency Department episode.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Job responsibilities

• Sickness, absence and annual leave management using Trust policies
• Rota preparation
• Data Quality
• Ensuring governance policies are adhered to within the admin of the Department

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary.In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person Specification

Experience

• Experience of line management

Experience

• Experience of rota management

Skills

Education & Qualifications

• Good standard of education

Knowledge

• Knowledge of NHS processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearpro rata per annum