EMEA Structured Origination – Transaction Coordination Group Manager - Executive Director

J.P. MORGAN; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A global banking leader is seeking an individual to lead operational strategy in London. Your role involves setting strategic vision and driving process efficiency in loan operations while leading a talented team. The ideal candidate will have deep expertise in operational risk management and proven success in motivating diverse teams. This position demands exceptional communication skills and strategic implementation capabilities, emphasizing diversity and leadership development.

Qualifications

• Deep expertise in Loan Operations and advanced operational risk management.
• Proven ability to motivate and develop talent for exceptional results.
• Clear, adaptive communication tailored to diverse audiences.

Responsibilities

• Set strategic vision for operational excellence in syndicated-loan closings.
• Drive continuous improvement in process efficiency and control standards.
• Ensure robust governance and control frameworks through regular audits.

Skills

Leadership in complex environments

Operational risk management

Relationship-building

Communication skills

Diversity and inclusion advocacy

Job description

Ready to make an impact in global lending? Join us to lead a talented team, shape operational strategy, and deliver innovative client solutions.

Job responsibilities

• Set the strategic vision for operational excellence in syndicated‑loan closings in partnership with the Head of EMEA Structured Origination.
• Drive continuous improvement in process efficiency, risk management, and control standards.
• Establish, monitor, and report on key performance indicators and control metrics for operational effectiveness and client satisfaction.
• Ensure robust governance and control frameworks through regular reviews and audits.
• Assume accountability for delivering measurable business results, including financial performance and operational efficiency.
• Lead cross‑functional coordination of pre‑closing requirements with senior stakeholders across multiple business units.
• Represent the function in executive working groups focused on performance, efficiency, and innovation.
• Provide strategic leadership and oversight for the team, empowering managers to achieve operational excellence.
• Guide and support remote and cross‑regional teams, evaluating opportunities for growth and development.
• Develop and implement succession planning strategies to build a robust pipeline of future leaders.
• Partner with technology and transformation leaders to reimagine workflows, tools, and reporting mechanisms for enhanced efficiency.

Required qualifications, capabilities, and skills

• Deep expertise in Loan Operations and advanced operational risk management.
• Inspirational leadership of high‑performing teams in complex, fast‑paced environments.
• Proven ability to motivate, empower, and develop talent to achieve exceptional results.
• Strategic implementation of major change initiatives and a strong drive for continuous improvement.
• Genuine advocacy for diversity and inclusion across multicultural teams.
• Proficiency in succession planning and a commitment to leadership development.
• Exceptional relationship‑building skills with a wide range of stakeholders.
• Clear, adaptive communication tailored to diverse audiences and business needs.
• Outstanding written and verbal communication abilities.
• Influential presence and effective engagement at all organizational levels.
• Practical application of expert operational risk management throughout the loan lifecycle.

Preferred qualifications, capabilities, and skills

• Experience leading global or cross‑regional teams
• Strategic thinker with a background in organisational transformation
• Knowledge of regulatory frameworks in loan operations
• Track record in technology‑driven process enhancements
• Advanced analytical and problem‑solving abilities
• Proven success in talent development and mentoring
• Experience managing large‑scale change in financial services

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.