EMEA Strategic Account Director

Concentrix; Remote; GBP 70,000 - 90,000; Full time

Job summary

A global technology and services leader is seeking a Director, Account Management EMEA to manage client accounts and foster strong relationships. The ideal candidate will have a Bachelor's degree and extensive experience in account management. Responsibilities include developing strategies for client retention, managing risks, and leveraging data to drive account success. This full-time role offers opportunities for professional development and a chance to work in a dynamic environment that values innovation and collaboration.

Qualifications

• Proven experience in account management or client relationship management roles, preferably in BPO or Technology services.
• Excellent interpersonal skills with the ability to build and maintain client relationships.
• Proficiency in using CRM systems and strong organizational skills.

Responsibilities

• Develop and retain client relationships while managing specific accounts.
• Proactively manage risks and address client inquiries.
• Analyze market trends and identify growth opportunities.

Skills

Relationship Management

Problem Solving

Communication Skills

Data Analysis

Negotiation Skills

Education

Bachelor’s degree in business administration, Marketing, or related field

Tools

CRM systems (e.g., Salesforce)

Job description

A global technology and services leader is seeking a Director, Account Management EMEA to manage client accounts and foster strong relationships. The ideal candidate will have a Bachelor's degree and extensive experience in account management. Responsibilities include developing strategies for client retention, managing risks, and leveraging data to drive account success. This full-time role offers opportunities for professional development and a chance to work in a dynamic environment that values innovation and collaboration.