EMEA Field Engineering Lead Hands-On & Impact

CircleCI; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading CI/CD platform provider is seeking a Field Engineering Manager to blend technical delivery with team leadership. In this role, you will actively engage with clients to deliver solutions and develop a distributed engineering team across Europe. The ideal candidate will have a strong technical background, experience in coaching, and a proven history of driving customer success. This position emphasizes a customer-focused mindset with a collaborative approach in managing a remote, diverse team.

Qualifications

• 5+ years experience in field engineering or technical customer-facing roles.
• 2+ years experience coaching or leading technical teams.
• Proven track record of driving customer success.

Responsibilities

• Engage with customers in a technical capacity.
• Lead and coach a distributed field engineering team.
• Monitor team performance and identify improvement opportunities.

Skills

Customer-focused approach

Strong hands-on technical background

Excellent communication skills

Collaborative mindset

Organizational skills

Education

Bachelor's degree in Computer Science or related field

Job description

A leading CI/CD platform provider is seeking a Field Engineering Manager to blend technical delivery with team leadership. In this role, you will actively engage with clients to deliver solutions and develop a distributed engineering team across Europe. The ideal candidate will have a strong technical background, experience in coaching, and a proven history of driving customer success. This position emphasizes a customer-focused mindset with a collaborative approach in managing a remote, diverse team.