Elite Client Experience & Sales Specialist

Thérapie Clinic; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading aesthetic medical clinic in the UK is seeking a Client Experience and Sales Specialist to ensure exceptional client journeys and drive sales performance. In this role, you will deliver outstanding client service, manage bookings effectively, and promote upsell opportunities. The ideal candidate will be a qualified Beauty Therapist with proven client experience management skills and excellent communication abilities. Competitive perks include uncapped commission and continuous training opportunities.

Benefits

Continuous training and development

Annual leave

Uncapped commission

Staff discount

Qualifications

• Proven experience in client experience management, customer service, or a similar role.
• Experience in a fast-paced environment.

Responsibilities

• Deliver outstanding client service from first contact to follow-up.
• Maximise clinic efficiency through smart diary and booking management.
• Drive and convert consultations with strong upselling and cross-selling.
• Ensure a seamless check-in/out journey for every client.

Skills

Excellent communication and interpersonal skills

Strong analytical and problem-solving abilities

Ability to manage multiple tasks and priorities

Education

Qualified Beauty Therapist

Job description

A leading aesthetic medical clinic in the UK is seeking a Client Experience and Sales Specialist to ensure exceptional client journeys and drive sales performance. In this role, you will deliver outstanding client service, manage bookings effectively, and promote upsell opportunities. The ideal candidate will be a qualified Beauty Therapist with proven client experience management skills and excellent communication abilities. Competitive perks include uncapped commission and continuous training opportunities.