Electronics Applications Engineer (Customer Support)

Ernest Gordon Recruitment Careers; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A recruiting agency is looking for an Electronics Applications Engineer for a customer support role based in Slough, Berkshire. This position involves being the first point of contact for customers, managing technical issues, and providing solutions. The ideal candidate has a background in electronics engineering and good problem-solving skills. This varied role offers opportunities for international travel and professional development within the company's R&D department.

Benefits

30 Days Holiday

Training

Progression

Occasional International Travel

Qualifications

• Experience in electronics engineering or a related field.
• Strong communication skills for customer interaction.
• Ability to solve technical problems effectively.

Responsibilities

• Act as the first point of contact for customer support.
• Handle customer tickets and resolve issues remotely.
• Collaborate with teams to provide optimal product solutions.

Skills

Customer-facing communication

Technical problem-solving

Knowledge of electronics

Job description

Electronics Applications Engineer (Customer Support)

£40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + Progression

Slough, Berkshire

Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and support?

Do you want a highly varied role within an R&D department where no two days will be the same, that can offer a mix of international travel and office-based work?

This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments.

In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team work cross functionally, and this head office is where new products are researched and developed. Occasionally, you'll be traveling all across the globe to customer sites.

This role would suit an Electronics Engineer or similar looking for a customer-facing applications role that grants autonomy, respect as a technical expert and r...