Elective Admissions Scheduler – NHS Patient Booking Expert

Katalysysts Consulting; Swindon; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare consulting firm is seeking an Elective Admissions Booking Clerk to provide a patient-focused booking service. The role involves communicating with patients, managing specialty booking lists, and ensuring compliance with NHS guidelines. The ideal candidate will possess GCSEs in Maths and English, administrative experience in healthcare, and proficiency in IT systems like Excel and Word, among other skills. The position offers a salary range of £24,937 to £26,598 per annum with additional NHS benefits and career development opportunities.

Benefits

NHS benefits

Career development opportunities

Agenda for change

Qualifications

• Experience managing waiting lists or scheduling is desired.
• Experience of significant administrative work in a customer-focused environment.
• Ability to analyse data and produce relevant documentation.

Responsibilities

• Communicate with patients and relatives to agree surgery dates.
• Meet weekly with Speciality Consultants to ensure correct booking.
• Interpret Trust waiting list information and book specialty operating lists.

Skills

Customer service skills

Data analysis

Initiative

Work prioritization

Proficiency in IT systems

Education

GCSE 3 or above, including Maths and English

NVQ 3 or equivalent

Tools

Excel

Word

Medway or similar systems

Job description

A healthcare consulting firm is seeking an Elective Admissions Booking Clerk to provide a patient-focused booking service. The role involves communicating with patients, managing specialty booking lists, and ensuring compliance with NHS guidelines. The ideal candidate will possess GCSEs in Maths and English, administrative experience in healthcare, and proficiency in IT systems like Excel and Word, among other skills. The position offers a salary range of £24,937 to £26,598 per annum with additional NHS benefits and career development opportunities.