EHM Service Manager

Rolls-Royce; East Midlands; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global aviation technology leader is seeking a leader for Engine Health Monitoring Services in the UK. The role involves managing a team of approximately 40 people and ensuring quality and performance in service delivery. Candidates should have strong leadership, stakeholder management, and communication skills, with technical and operational experience. This is a unique opportunity to influence the future of aviation services with cutting-edge technology.

Qualifications

• Broad stakeholder management experience is required.
• Excellent oral and written communication skills are a must.
• Proven leadership skills essential for managing teams.
• Experience in resource management is critical.
• A strong technical and operational background will be advantageous.

Responsibilities

• Lead a team to deliver Engine Health Monitoring Services.
• Support transition to next generation Azure based toolsets.
• Engage with stakeholders to define capability requirements.
• Manage delivery and governance of service implementation.
• Maintain ongoing performance of the evolving service.

Skills

Stakeholder management

Communication

Leadership

Resource management

Technical and operational background

Job description

Overview

Reporting into the VP Data & Information within Aftermarket Operations, this role leads a team of ~40 people to deliver all aspects of our Engine Health Monitoring Services for Airlines. The successful candidate has full accountability for Safety, Quality, Cost, Delivery, and People in this area.

Engine Health Monitoring is a 24x7 operation focused on providing timely notification of emerging engine issues to avoid in-service disruption to our Airline customers.

Responsibilities

Our Engine Health Monitoring service is transitioning to the next generation of Azure based toolsets, high frequency data sources and the latest cutting-edge analytic techniques. This role will work alongside our Business Aviation EHM Service Manager to support this transition, build capability across the EHM service teams and adapt our service model to take advantage of the new technology. Role incumbent will engage with broad stakeholder groups in defining capability requirements and managing delivery. They will ensure appropriate governance and measures are in place to maintain the effective implementation and ongoing performance of this constantly evolving service.

Qualifications

• Broad stakeholder management experience
• Excellent communication skills both oral and written
• Proven leadership skills
• Proven resource management skills
• Combination of strong Aftermarket, technical and/or operational background.

Job Details

Job Category Service Management

Posting Date 30 Sept 2025; 00:09

Posting End Date 12 Oct 2025