Overview
Explore Learning is looking for an inspiring Education Centre Manager to take control of a Centre and make a real difference in the lives of children. This role focuses on leadership, safeguarding, and delivering outstanding educational experiences.
Responsibilities
- Set ambitious, achievable goals and motivate your team to deliver outstanding results for both our customers and the business.
- Take a proactive approach to safeguarding the members in your care. Ensure the centre is compliant with Ofsted and company safeguarding requirements; actively uphold safeguarding policies and practices to create a secure and supportive environment for children at all times.
- Manage and coach a full-time Assistant Manager and a team of part-time Tutors, providing daily feedback and upskilling.
- Evaluate and enhance education delivery and service standards to support every child in reaching their potential.
- Enhance the centre’s local reputation by engaging with stakeholders and leading sales and marketing events to attract new customers.
- Tailor customer journeys from prospect to member, ensuring outstanding experiences that meet individual needs.
- Cultivate a family feel within the centre, fostering strong relationships with both members and staff.
- Lead the implementation of new initiatives and guide your team in adapting to changes effectively.
- Manage daily, weekly, and monthly goals while handling challenging conversations and working independently.
Requirements
- Excellent communication skills who can engage and empower their team while maintaining clear and effective interactions with all stakeholders.
- Proven experience in leading and managing a team, with a track record of setting and achieving goals.
- A passion for education and making a difference to children, along with a strong sense of educational professionalism.
- The ability to take overall responsibility for centre profitability, reputation, and operations.
- A strong commitment to delivering an outstanding customer journey tailored to individual needs.
- Confidence and skill in selling to new customers and promoting the centre.
- A proactive approach to challenging situations and implementing new initiatives.
Why join us?
You’ll have the autonomy to run and lead a tuition centre with the support of talented peers and staff. We offer high-quality training and abundant opportunities for personal growth and development. Most importantly, you’ll play a pivotal role in shaping the educational journeys of children. If you're ready to lead a team, inspire children, and create a thriving educational environment, we want to hear from you! Apply today and join us in making a lasting impact at Explore Learning.
Logistics
This role is a fixed-term 12 month maternity cover.
Location: You will be based at our Explore Learning centre in Wolverhampton full-time.
Starting salary: £31,250 - £33,750 PA salary depending on experience.
Working Hours: a typical week:
- Tuesday 11am - 8pm
- Wednesday 11am - 8pm
- Thursday 11am - 7pm
- Friday 9am - 6pm
- Saturday 9am - 5pm
Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship.
Additional Perks
- Enjoy 31 annual days off (27 flexible + 4 gifted days when centres are closed at Christmas).
- You’ll have an additional 3 paid days you can take for a personal or religious celebration, wellbeing or a volunteer day.
- You'll also receive additional holiday time based on your length of service.
- There will be the potential to earn an additional individual performance contribution based on the performance of your centre of £1250 twice a year.
- Benefit from staff discounts including gym memberships and sportswear, free 16-25 or 26-30 railcard, free counselling services, access to My Possible Self (a wellbeing app), a cycle to work scheme, and a discounted Tastecard.
- An additional length of service reward will give you access to private health insurance with Vitality.
- We offer fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members.
- Take advantage of our referral bonus offering, payroll giving scheme, enhanced parental leave, and pension options.
Please note, we hire on a first-come, first-served basis and reserve the right to close this vacancy once a suitable candidate is hired.