Ecommerce Operations Manager – Luton Hub (Mon–Fri)

Freight Personnel; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading parcel logistics company in England is seeking an experienced Ecommerce Operations Manager to lead their expanding team in Luton. The role involves managing an 18-member team, ensuring high customer satisfaction, and contributing to a supportive team culture. The ideal candidate will have management experience in a warehouse environment and strong communication skills. Offering a competitive salary and comprehensive training, this position is perfect for those looking to progress in their career in the e-commerce sector.

Benefits

25 days of holiday

Pension

Comprehensive training & induction

Supportive team culture

Qualifications

• Previous management experience in a warehouse environment.
• Ability to mentor and grow talent within the team.
• Ready to cover for the Head of Ecommerce operations.

Responsibilities

• Manage the Ecommerce operations team of 18 staff.
• Ensure customer satisfaction and high service standards.
• Support with overtime during peak trade periods.

Skills

Self-motivated

Strong communication skills

Team mentoring

Commitment to service

Job description

A leading parcel logistics company in England is seeking an experienced Ecommerce Operations Manager to lead their expanding team in Luton. The role involves managing an 18-member team, ensuring high customer satisfaction, and contributing to a supportive team culture. The ideal candidate will have management experience in a warehouse environment and strong communication skills. Offering a competitive salary and comprehensive training, this position is perfect for those looking to progress in their career in the e-commerce sector.