Ecommerce Account Executive

Vegetarian Express Ltd; Garston; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading plant-based ingredients supplier is looking for an Ecommerce Account Executive to support B2B sales and account management. This role focuses on driving sales through digital activation and relationships. Candidates should have experience in telesales and ecommerce, along with strong communication skills. Competitive salary and benefits including annual leave and health plans are offered.

Benefits

25 days annual leave plus public holidays

Health cash plan

Pension

Group Life Assurance

Cycle to work scheme

Qualifications

• 1+ year experience in telesales, account management, or sales support.
• Hands-on experience in ecommerce/self-serve platforms.
• Understanding pricing and commercial discussions.

Responsibilities

• Support customers with traditional account management and telesales.
• Blend digital-first sales with personal service.
• Run campaigns and activate marketing initiatives.

Skills

B2B Sales & Account Management

Ecommerce & Digital Skills

Commercial & Communication Strengths

Personal Fit

Tools

Shopify

CRM

Excel

Job description

Overview

Job Title: Ecommerce Account Executive - Independent Digi +

Location: Office based - Watford, WD24 7RY

Salary: Dependant on experience

Hours of work: Full Time, Permanent

The Role:

Are you results orientated and used to using digital tools/campaigns to drive engagement?

Do you have experience in B2B telesales, account management, or sales support in FMCG and are looking to progress your career?

If yes, then we have an exciting opportunity for you to join our digital sales team as an Account Executive, combining digital activation with relationship management to drive regular orders through our Shopify B2B platform. We are looking for a dynamic, self-starter, organised individual and strong team player with the skills and experience to support the Company Sales Growth Strategy. With growth plans for 2025 and beyond it is an exciting time to join Vegetarian Express, we want to hire the best talent across the industry.

Reporting into the Head of Ecommerce & Independent Digi Plus, you will be supporting customers with traditional account management and telesales where it adds value. You'll be at the forefront of blending digital-first sales with personal service-running campaigns, activating marketing initiatives, and building lasting relationships that encourage loyalty, retention, and sales growth. If you're passionate about ecommerce and skilled at driving sales through both digital and traditional channels, this is a chance to make a real impact.

About us

Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home.

With the astronomical rise in popularity of plant-based, vegan, vegetarian and flexitarian diets, Vegetarian Express are uniquely placed in Foodservice to meet with this demand, and as such are rapidly growing and expanding.

Nationally we supply more than 4000 skilled chefs from customers such as Compass, Baxterstorey and Hilton, as well as a ton of Independent operators. Vegetarian Express work with customers to create plant-based menus that are enticing, better for consumers health, the planet and commercially for businesses.

We are proud to be a certified B Corporation. This means we are part of a growing number of progressive businesses around the world that truly believe in the power of business to do good things and, more importantly, we are doing something about it.

About you

What you need

• B2B Sales & Account Management - 1+ year experience in telesales, account management, or sales support; proven ability to grow customer accounts, influence buying behaviour, and hit sales targets.
• Ecommerce & Digital Skills - confident using digital tools (CRM, Excel) with hands-on experience in ecommerce/self-serve platforms; Shopify knowledge desirable.
• Commercial & Communication Strengths- excellent communicator, comfortable with pricing and commercial discussions; organised, analytical, and collaborative.
• Personal Fit - customer-first, proactive, adaptable, digitally minded, and resilient; ideally with exposure to foodservice, FMCG, or hospitality sectors.

What will differentiate you:

• Understanding and experience of Shopify
• Work experience in the Foodservice/FMCG/hospitality sectors

In return we offer

• Competitive basic salary dependent on experience
• 25 days annual leave plus public holidays
• Annual leave purchase up to 3 additional days
• Health cash plan
• Pension
• Group Life Assurance
• We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme and a Cycle to work scheme

Candidates with the relevant experience or job titles of; eCommerce Sales, Marketing Executive, Digital Sales, Sales Account Manager, Digital Marketing, B2B Sales, SEO, Online Sales Executive, Consumer Sales, B2B Marketing, FMCG Sales, FMCG Account Manager Lead may also be considered for this role