ECO Officer

Veolia; City Of London; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A leading environmental services company is seeking an ECO Officer to develop and deliver community engagement projects aimed at improving recycling rates. This role involves collaborating with various stakeholders, delivering educational sessions, and managing project timelines and budgets. You should have experience in behavior change and excellent communication skills. The position offers a hybrid work model, combining remote work with in-person responsibilities at the Camden Depot.

Benefits

Access to company pension scheme

Discounts on groceries and retailers

Resources for mental and physical health support

24-hour virtual GP access

One paid volunteer day per year

Ongoing training and development opportunities

Qualifications

• Experience delivering behaviour change and community engagement techniques.
• Superb written and verbal communication skills including presentation skills.
• Flexible and proactive approach to meet client needs.

Responsibilities

• Develop and deliver recycling improvement and community engagement projects.
• Responsible for the budget, timeline and quality of project delivery.
• Deliver educational sessions to schools and residents.

Skills

Delivering behaviour change and community engagement

Project and event development

Written and verbal communication skills

Building stakeholder relationships

Proactive approach to service needs

Job description

ECO Officer

Salary: 32,000 - 38,000 per annum, depending on experience plus Veolia benefits

Grade: 4.3

Location: Hybrid working 3 days in our Camden Depot NW5 3AP

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme
• Discounts on everything from groceries to well-known retailers
• Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid day leave each year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

In the ECO Officer position, you will work closely with the Contract ECO Manager and two other ECO Officers to develop and deliver recycling improvement and community engagement projects to change resident behaviours and improve recycling rates, and will be responsible for the budget, timeline and quality of their delivery. You will also be responsible for delivering educational sessions to schools and with residents in the local community.

You will identify good news stories and campaign ideas and feed them to the regional digital and PR team, as well as working closely with this team to achieve regional and contract objectives. You will keep abreast of industry developments and build strong relationships with your client, customers and colleagues at all levels across the contract. You will also deliver internal communications campaigns to improve our safety performance and working culture.

The team do work flexibly but as this role is engagement focused it is best suited to someone who is keen to work within Camden and from our depot in Kentish Town.

What we are looking for

Essential:

• Experience delivering behaviour change and/or community engagement techniques and analysing results
• Experience of project and event development and delivery
• Superb written and verbal communication skills including presentation skills
• Experience of building strong stakeholder relationships
• Ability to identify good news stories and develop them in partnership with PR team
• A flexible and proactive approach that prioritises meeting our client and service user needs

Desirable:

• Recycling and waste industry knowledge
• Understanding or experience of working with local authorities
• Ability to develop creative visual content across multiple formats
• Advanced understanding of data management and analysis
• Understanding of PR, social media, social advertising and digital communications

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.