E-Commerce Ops Specialist: Quotes & Catalogs

White Cap; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading construction supply company in Birmingham is seeking a professional to support its digital and e-commerce efforts. You will manage e-quotes, assist customers with digital solutions, and coordinate internal teams for seamless operations. The ideal candidate has a relevant degree, strong customer service skills, and experience with e-commerce platforms. This role offers a collaborative work environment with opportunities for professional growth.

Qualifications

• 5-8 years of experience in a related field.
• Experience with e-commerce platforms such as Optimizely and Magento.
• Strong customer service skills.

Responsibilities

• Guides new customers through connected commerce platform setup.
• Coordinates punchout setups with internal teams.
• Administers e-quote requests with fast turnaround.

Skills

Technical acumen

Effective communication

Customer service

Education

BS / BA in a related discipline

MS / MA in a related discipline

Tools

Optimizely

Magento

Oracle

Job description

A leading construction supply company in Birmingham is seeking a professional to support its digital and e-commerce efforts. You will manage e-quotes, assist customers with digital solutions, and coordinate internal teams for seamless operations. The ideal candidate has a relevant degree, strong customer service skills, and experience with e-commerce platforms. This role offers a collaborative work environment with opportunities for professional growth.