E-Billing Assistant

Morgan McKinley (South West); Gloucester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading national law firm in Gloucester is seeking an E-billing Assistant to enhance their finance team. This role involves managing approximately 40 clients' billing platforms, ensuring timely invoice approvals and payments. Ideal candidates will have experience in billing or e-billing, strong communication skills, and a proactive approach. This position offers a competitive salary and an impressive benefits package, including private medical insurance and hybrid working options.

Benefits

Competitive salary with annual review

25 days holiday, increasing to 30 days with service

Private medical insurance

Fully flexible, hybrid working

Extensive flexible benefits scheme

Collaborative working culture

Commitment to diversity and inclusion

Qualifications

• Experience in a billing or e-billing role, ideally in legal or professional services.
• Capability to liaise confidently with senior stakeholders and accounts payable teams.
• Strong problem-solving and relationship-building skills.

Responsibilities

• Monitor client billing platforms and resolve discrepancies.
• Take ownership of aged debt ledger and ensure timely invoice payments.
• Produce weekly billing reports using internal finance systems.

Skills

Previous experience in a high-volume billing or e-billing environment

Strong communication skills

Ability to manage own workload

Commitment to exceptional client service

Collaboration with colleagues at all levels

Comfortable working under pressure

Job description

We are partnering with a leading national law firm to recruit a proactive and detail-driven E-billing Assistant to join their established Finance function. This is a newly created position within the Billing team and offers a fantastic opportunity to make a real impact by streamlining e-billing processes and significantly reducing aged debt across the ledger.

You will manage a portfolio of approximately 40 clients and their respective billing platforms, acting as the key point of contact between Fee Earners and the Credit Control team. This role is ideal for someone who enjoys ownership, problem-solving and building positive working relationships across a busy finance environment.

Key Responsibilities

• Independently monitor client billing platforms and resolve any discrepancies or submission issues.
• Take full ownership of your aged debt ledger, ensuring timely approval and payment of invoices.
• Use a wide range of client portals to input, review and track outstanding invoices.
• Attend weekly meetings with Billing and Credit Control Supervisors to support the resolution of aged debt.
• Ensure client files are correctly set up and all relevant information is captured for e-billing.
• Produce weekly billing reports using internal finance systems.
• Act as the point of contact for client onboarding related to e-billing requirements.
• Manage all portal-related data, ensuring accuracy and ongoing maintenance of records.

Skills & Experience Required

• Previous experience in a high-volume billing or e-billing environment, ideally within legal or professional services.
• Strong communication skills, with the confidence to liaise with senior stakeholders and external accounts payable teams.
• A proactive approach and the ability to effectively manage your own workload.
• Commitment to delivering exceptional client service.
• Ability to collaborate effectively with colleagues at all levels, including Partners.
• Comfortable working under pressure and adapting to changing priorities.

The Finance Team

You will be joining a large, collaborative Finance & Procurement function that plays a critical role in strategic decision-making across the firm. The team oversees billing, credit control, payments, purchasing, commercial business partnering, reporting and more, ensuring the business remains efficient, compliant and data-driven.

Employee Benefits (from the hiring firm)

This firm offers an impressive benefits package, including:

• Competitive salary with annual review
• 25 days holiday, increasing up to 30 days with length of service
• Private medical insurance
• Fully flexible, hybrid working to support work-life balance
• Access to an extensive flexible benefits scheme
• A collaborative, inclusive working culture that encourages individuality and contribution
• Strong commitment to diversity, equity and inclusion
• Support for applicants requiring reasonable adjustments throughout the recruitment process