Dynamics 365 2nd Line IT Support Engineer — Hybrid

Doctor Care Anywhere; Greater London; Hybrid; GBP 42,000; Full time

Job summary

A leading telehealth provider in Greater London is seeking a Dynamics 365 engineer to enhance their IT support services. The role involves managing incidents, monitoring system health, and providing in-person support at the office. Ideal candidates should possess a well-rounded skill set in MS Dynamics 365 administration and troubleshooting, along with strong collaboration skills. Benefits include a hybrid working model, health consultations, competitive holiday allowances, and opportunities for professional development.

Benefits

Doctor Care Anywhere subscription

Company Bonus

25 Days Holiday + Bank Holidays

Birthday Day Off

Buy up to 5 days of additional annual leave

Charity Days

Enhanced Maternity and Paternity Pay

Bike2Work Scheme

Cross-Team Collaboration Opportunities

Development Opportunities

Qualifications

• Well-rounded skills in MS Dynamics 365 administration and troubleshooting.
• Experience in Azure Active Directory and Teams support.
• Strong attention to detail and collaborative mindset.

Responsibilities

• Manage Dynamics 365 incidents, requests, and queries.
• Monitor platform health and respond to alerts.
• Provide in-person IT support for new colleagues.

Skills

MS Dynamics 365 administration

Intermediate Dynamics CRM skills

Requirement gathering

Azure Active Directory management

SharePoint administration

Microsoft Windows Desktop support

Apple MacBook troubleshooting

Job description

A leading telehealth provider in Greater London is seeking a Dynamics 365 engineer to enhance their IT support services. The role involves managing incidents, monitoring system health, and providing in-person support at the office. Ideal candidates should possess a well-rounded skill set in MS Dynamics 365 administration and troubleshooting, along with strong collaboration skills. Benefits include a hybrid working model, health consultations, competitive holiday allowances, and opportunities for professional development.