Dynamic Team Leader — Assistant Manager, Customer Experience

Chopstix Group; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic hospitality group is seeking an Assistant Manager to lead their Newcastle upon Tyne location. The ideal candidate will have a passion for exceptional customer service and team building skills. This role is pivotal in fostering enthusiasm and delivering outstanding dining experiences while embracing innovation and collaboration. Join a team where you can thrive under pressure and make a meaningful impact in a vibrant work environment.

Benefits

Employee Discount

Online Discounts in High Street Stores

Access to Health Plan

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support

Access to Wages in Advance

Bonus/Incentive Schemes

Qualifications

• Experience building and leading a team.
• Vast experience in customer service.
• Ability to thrive under pressure.

Responsibilities

• Foster a culture of enthusiasm and exceptional service.
• Motivate and inspire team members.
• Consistently deliver an unrivalled dining experience.

Skills

Team leadership

Customer service

Commercial acumen

Adaptability

Results-driven mindset

Communication skills

Job description

A dynamic hospitality group is seeking an Assistant Manager to lead their Newcastle upon Tyne location. The ideal candidate will have a passion for exceptional customer service and team building skills. This role is pivotal in fostering enthusiasm and delivering outstanding dining experiences while embracing innovation and collaboration. Join a team where you can thrive under pressure and make a meaningful impact in a vibrant work environment.