Duty Manager - St Helens, Merseyside

JD Gyms; St Helens; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness company in St Helens is seeking a Duty Manager to oversee gym operations and deliver exceptional member service. In this full-time role, you will lead the team, manage day-to-day operations, and create an engaging atmosphere. Ideal candidates are customer service oriented with experience in a fitness or hospitality setting, hold a Level 2 Gym Instructor qualification, and have strong people skills. Join us to inspire others while advancing your career in a rapidly growing brand.

Benefits

Competitive salary

Free gym membership

Staff discounts

Company pension scheme

Wellbeing support

Career development opportunities

Qualifications

• Experience in a customer-facing role, preferably in fitness, leisure, or hospitality.
• Desire to inspire and lead a team in a gym environment.
• Ability to manage operations and deliver exceptional service.

Responsibilities

• Lead the team during shifts and delegate tasks.
• Ensure smooth club operations and health & safety checks.
• Foster a community-driven atmosphere and support membership initiatives.
• Be an approachable leader for both members and staff.

Skills

Customer service experience

Strong people skills

Leadership confidence

Organised and reliable

Education

Level 2 Gym Instructor qualification

Job description

Duty Manager - St Helens, Merseyside

Full Time

Are you ready to take the lead and drive change in one of the UK's most dynamic and rapidly growing gym chains? If you have a passion for fitness and a desire to inspire others, JD Gyms is the place for you!

💼 What You’ll Be Doing

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening / closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives.

🧠 What You’ll Bring

• Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification (or working towards).
• Organised, reliable, and calm under pressure.
• Ambition to grow into senior roles like Assistant General Manager.

🎁 What You’ll Get

• Competitive salary
• Free JD Gyms membership
• JD Group staff discounts
• Company pension scheme
• Wellbeing support & employee discount programme
• Staff training and career development opportunities

🚀 Why JD Gyms?

As a Duty Manager, you won’t be stuck in the office, you’ll be leading from the gym floor, engaging with members, and helping shape the club’s atmosphere. You’ll have the autonomy to make decisions, the support to grow, and the opportunity to progress in a dynamic fitness brand.

📩 Apply now and take your first step into fitness leadership with JD Gyms.