Duty Manager - North Shields, Tyne and Wear

JD Gyms; North Shields; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness brand in North Shields seeks a Duty Manager to lead from the gym floor, engaging and inspiring members. Responsibilities include leading the team, ensuring smooth operations, and delivering exceptional service. Ideal candidates will have strong people skills, a passion for fitness, and a Level 2 Gym Instructor qualification. This role offers a competitive salary and numerous benefits, including a free gym membership and staff discounts.

Benefits

Competitive salary

Free JD Gyms membership

JD Group staff discounts

Company pension scheme

Wellbeing support

Staff training and career development opportunities

Qualifications

• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Experience in customer-facing roles in fitness or leisure.

Responsibilities

• Lead the team during your shift and ensure smooth operations.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Support membership sales and local marketing initiatives.

Skills

Strong people skills

Confidence to lead a team

Customer-facing experience

Organised and reliable

Education

Level 2 Gym Instructor qualification

Job description

Overview

As a Duty Manager, you won't be stuck in the office, you'll be leading from the gym floor, engaging with members, and helping shape the club's atmosphere. You'll have the autonomy to make decisions, the support to grow, and the opportunity to progress in a dynamic fitness brand. Are you ready to take the lead and drive change in one of the UK's most dynamic and rapidly growing gym chains? If you have a passion for fitness and a desire to inspire others, JD Gyms is the place for you!, Experience in a customer-facing role (fitness, leisure, or hospitality preferred).

Responsibilities

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives.

Qualifications

• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification (or working towards).
• Organised, reliable, and calm under pressure.
• Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Ambition to grow into senior roles like Assistant General Manager.

Benefits

• Competitive salary
• Free JD Gyms membership
• JD Group staff discounts
• Company pension scheme
• Wellbeing support & employee discount programme
• Staff training and career development opportunities