Duty Manager — Lead Hospitality Team in City Centre

Premier Inn; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Coventry is seeking a Duty Manager to lead a high-performing team and ensure an exceptional guest experience. The ideal candidate will have experience in leadership roles, particularly in retail, and will possess strong communication and organizational skills. The role requires managing health and safety standards while delivering excellent customer service. This is a permanent position offering 24 hours of work per week at a pay rate of up to £13.36 per hour.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on shops and more

Qualifications

• Experience in retail or similar leadership roles.
• Ability to inspire and lead a team.
• Dedication to delivering outstanding customer experience.

Responsibilities

• Manage a reliable, high-performing team to ensure hotel operations.
• Oversee health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership skills

Communication skills

Organizational skills

Customer service excellence

Job description

A leading hotel chain in Coventry is seeking a Duty Manager to lead a high-performing team and ensure an exceptional guest experience. The ideal candidate will have experience in leadership roles, particularly in retail, and will possess strong communication and organizational skills. The role requires managing health and safety standards while delivering excellent customer service. This is a permanent position offering 24 hours of work per week at a pay rate of up to £13.36 per hour.