Duty Manager: Lead Guest Experience & Team Excellence

Whitbread Plc; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality company is seeking a Duty Manager for their Premier Inn in London Wembley. In this role, you will lead a dedicated team to ensure the smooth operation of the hotel, fostering a welcoming environment for guests. Successful candidates will have experience in leadership roles, particularly in retail or hospitality, and possess strong communication and organizational skills. This position offers a clear career path and the opportunity to significantly impact the hotel's success.

Qualifications

• Proven leadership experience, preferably in retail or hospitality.
• Excellent communication skills to inspire the team.
• Strong organizational skills for managing hotel operations.

Responsibilities

• Lead a high-performing team to ensure hotel operations run smoothly.
• Deliver an outstanding customer experience.
• Manage health & safety standards.

Skills

Leadership

Communication

Organizational skills

Customer service

Job description

A leading hospitality company is seeking a Duty Manager for their Premier Inn in London Wembley. In this role, you will lead a dedicated team to ensure the smooth operation of the hotel, fostering a welcoming environment for guests. Successful candidates will have experience in leadership roles, particularly in retail or hospitality, and possess strong communication and organizational skills. This position offers a clear career path and the opportunity to significantly impact the hotel's success.