Duty Manager — Lead a Retail Team with Growth & Wellbeing

Heron Foods; Birkenhead; On-site; GBP 13,000; Part time

Job summary

A leading retail grocery store in the UK is seeking a Duty Manager to lead store operations in a vibrant environment. The successful candidate will motivate the team, ensure customer satisfaction, and drive sales while managing store performance. Applicants should have prior experience in retail management roles and possess strong leadership and organizational abilities. This position offers competitive pay at £12.50 per hour for 27 hours a week, with additional perks like discounts and career development opportunities.

Benefits

10% discount at Heron Foods and B&M stores

Access to career development programs

24/7 GP access and wellbeing support

Recognition rewards and exclusive discounts

Qualifications

• Proven experience as a Retail Supervisor, Duty Manager, or in similar roles.
• Strong leadership skills with the ability to inspire a team.
• Passion for delivering excellent customer service in a retail setting.

Responsibilities

• Lead and motivate the team for exceptional results.
• Ensure high standards of customer service and resolve queries.
• Maintain cleanliness and stock levels in the store.
• Drive sales and profitability through performance management.
• Take responsibility for the store in the absence of Store Manager.

Skills

Leadership skills

Customer service orientation

Organizational abilities

Motivational abilities

Dynamic management approach

Job description

A leading retail grocery store in the UK is seeking a Duty Manager to lead store operations in a vibrant environment. The successful candidate will motivate the team, ensure customer satisfaction, and drive sales while managing store performance. Applicants should have prior experience in retail management roles and possess strong leadership and organizational abilities. This position offers competitive pay at £12.50 per hour for 27 hours a week, with additional perks like discounts and career development opportunities.