Duty Manager: Gym Ops & Member Experience

Nuffield Health; Hasland; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare charity in the UK is seeking a Duty Manager for their gym in Hasland, England. The role involves overseeing operations, engaging with members for satisfaction, and supporting staff. Ideal candidates will have demonstrable sales experience, excellent communication skills, and a passion for customer service. Benefits include a free gym membership and various rewards tailored to staff needs.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience is required.
• Excellent communication skills are necessary.
• A collaborative spirit is essential.

Responsibilities

• Oversee the operations and ensure smooth running of the club.
• Engage with members to prioritize their satisfaction.
• Support and guide colleagues while upholding quality standards.
• Conduct tours highlighting unique benefits of Nuffield Health.
• Address health and safety protocols effectively.

Skills

Sales experience

Excellent communication skills

Customer service passion

Leadership

Ability to swim to a high standard

Job description

A leading healthcare charity in the UK is seeking a Duty Manager for their gym in Hasland, England. The role involves overseeing operations, engaging with members for satisfaction, and supporting staff. Ideal candidates will have demonstrable sales experience, excellent communication skills, and a passion for customer service. Benefits include a free gym membership and various rewards tailored to staff needs.