Duty Manager: Drive Sales & Lead Playful Stores

Smyths Toys; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading toy retailer is seeking a Duty Manager for their store in Greater London. The role includes exceeding sales targets, handling customer inquiries, and ensuring proper store operations. The ideal candidate will have a proven background in retail management, strong leadership skills, and a customer-focused approach. The position offers a competitive salary starting at £31,000, along with an attractive benefits package including annual leave, pension, and in-store discounts.

Benefits

33 Days Annual Leave

Defined Contribution Pension Scheme

Life Assurance Cover

Employee Assistance Programme

In-store discount

Company Maternity and Paternity Payments

Special Life-Event Gifts

Length of Service Awards

Qualifications

• Proven track record as a Retail Manager in a fast-paced retail environment.
• Demonstrated high level of operational and leadership skills.
• Ability to drive team knowledge of Top Sellers and Department Stock Loss.

Responsibilities

• Deliver, maximise, and exceed sales targets in store.
• Ensure customer queries are dealt with promptly.
• Responsible for the opening and closing of the Store.

Skills

Retail management experience

Leadership skills

Organisational skills

Interpersonal skills

Communication skills

Customer service orientation

Target driven

Job description

A leading toy retailer is seeking a Duty Manager for their store in Greater London. The role includes exceeding sales targets, handling customer inquiries, and ensuring proper store operations. The ideal candidate will have a proven background in retail management, strong leadership skills, and a customer-focused approach. The position offers a competitive salary starting at £31,000, along with an attractive benefits package including annual leave, pension, and in-store discounts.