Duty Manager - Dale Street, Liverpool

JD Gyms; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness chain in Liverpool is seeking a Duty Manager to lead team operations and engage with members. The ideal candidate has experience in customer service, is passionate about fitness, and possesses strong leadership skills. Responsibilities include ensuring smooth operations, supporting membership sales, and fostering a community atmosphere. This role offers opportunities for career development, a dynamic work environment, and employee benefits including a free gym membership.

Benefits

Free gym membership

Company pension scheme

Wellbeing support

Employee discount programme

Staff training and career development

Qualifications

• Experience in a customer-facing role, ideally in fitness or hospitality.
• Passion for fitness and leading a team.
• Ability to make decisions and manage a team effectively.

Responsibilities

• Lead the team during shifts and ensure smooth operations.
• Deliver exceptional service and foster a community atmosphere.
• Support membership sales and local marketing initiatives.

Skills

Customer service experience

Strong people skills

Leadership confidence

Organised and reliable

Education

Level 2 Gym Instructor qualification

Job description

Are you ready to take the lead and drive change in one of the UK's most dynamic and rapidly growing gym chains? If you have a passion for fitness and a desire to inspire others, JD Gyms is the place for you!

💼 What You’ll Be Doing

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives.

🧠 What You’ll Bring

• Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification (or working towards).
• Organised, reliable, and calm under pressure.
• Ambition to grow into senior roles like Assistant General Manager.

🎁 What You’ll Get

• Free JD Gyms membership
• Company pension scheme
• Wellbeing support & employee discount programme
• Staff training and career development opportunities

As a Duty Manager, you won’t be stuck in the office, you’ll be leading from the gym floor, engaging with members, and helping shape the club’s atmosphere. You’ll have the autonomy to make decisions, the support to grow, and the opportunity to progress in a dynamic fitness brand.

📩 Apply now and take your first step into fitness leadership with JD Gyms.

Duty Manager • Liverpool, Merseyside, United Kingdom