Duty Manager - Bromborough, Wirral

JD Gyms; Ellesmere Port; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fitness brand located in Ellesmere Port is seeking a Duty Manager to lead from the gym floor. You will engage with members, support team operations, and foster a community-driven atmosphere. Candidates should possess strong people skills, a passion for fitness, and ideally a Level 2 Gym Instructor qualification. This role provides the opportunity to progress in a dynamic environment, while enjoying perks such as competitive salary and free gym membership.

Benefits

Competitive salary

Free JD Gyms membership

Company pension scheme

Wellbeing support

Staff training and career development opportunities

Qualifications

• Experience in a customer-facing role in fitness, leisure, or hospitality.
• Organised, reliable, and calm under pressure.
• Ambition to grow into senior roles like Assistant General Manager.

Responsibilities

• Lead the team during your shift and ensure smooth operations.
• Provide exceptional member service and foster a community-driven atmosphere.
• Support membership sales and local marketing initiatives.

Skills

Strong people skills

Confidence to lead a team

Customer service expertise

Education

Level 2 Gym Instructor qualification

Job description

Overview

As a Duty Manager, you won't be stuck in the office, you'll be leading from the gym floor, engaging with members, and helping shape the club's atmosphere. You'll have the autonomy to make decisions, the support to grow, and the opportunity to progress in a dynamic fitness brand. Are you ready to take the lead and drive change in one of the UK's most dynamic and rapidly growing gym chains? If you have a passion for fitness and a desire to inspire others, JD Gyms is the place for you!, Experience in a customer-facing role (fitness, leisure, or hospitality preferred).

Responsibilities

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives.

Qualifications

• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification (or working towards).
• Organised, reliable, and calm under pressure.
• Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Ambition to grow into senior roles like Assistant General Manager.

Benefits

• Competitive salary
• Free JD Gyms membership
• JD Group staff discounts
• Company pension scheme
• Wellbeing support & employee discount programme
• Staff training and career development opportunities