Duty Manager – Airport Café Lead (Night Shifts)

SSP Food Travel Experts; Park Central; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service company in Birmingham is seeking a Duty Manager to lead and inspire teams at the airport. This role involves managing operations, ensuring excellent customer service, and working flexible hours. Candidates should have previous experience in hospitality or retail leadership and must be 18 or older. The competitive pay rate starts at £13.80 per hour with additional incentives. Join us to shape a positive atmosphere while working with iconic brands!

Benefits

Discounted Meal and parking

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Health & Wellbeing Support

Qualifications

• 5 years of references and a Criminal Record Check required.
• Must be 18 years of age or over to perform certain tasks.
• Previous experience leading a team in busy hospitality or retail.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead your team through busy shifts, keeping the energy high.
• Inspire your team to deliver great customer service.

Skills

Leadership

Customer service

Problem-solving

Job description

A leading food service company in Birmingham is seeking a Duty Manager to lead and inspire teams at the airport. This role involves managing operations, ensuring excellent customer service, and working flexible hours. Candidates should have previous experience in hospitality or retail leadership and must be 18 or older. The competitive pay rate starts at £13.80 per hour with additional incentives. Join us to shape a positive atmosphere while working with iconic brands!