Duty Manager 1 - Northampton

Asda; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket retailer seeks a Duty Manager for their store in Northampton. In this key role, you will support the store operations, lead the team, and ensure an excellent shopping experience for customers. Ideal candidates will have supervisory experience in a retail or hospitality environment, possess strong leadership and problem-solving skills, and be flexible in working various shifts. The position offers competitive salary, benefits, and a discount scheme.

Benefits

Colleague discount

Discretionary company bonus scheme

Access to enhanced electric car scheme

Free eye test

Discounted rates on services

Company pension

24/7 virtual GP

Parental leave policies

Qualifications

• Experience in a supervisory role in a fast-paced retail or hospitality environment.
• Confidence in handling customer queries and team challenges.
• Proactive approach to problem-solving and continuous improvement.
• Flexibility to work shifts including evenings and weekends.

Responsibilities

• Ensure teams are supported and operations run smoothly.
• Resolve issues and motivate team members.
• Monitor KPIs and boost sales results.

Skills

Customer‑first mindset

Operational know‑how

Leadership skills

Problem solver

Team player

Adaptable and resilient

Drive performance

Job description

Job Details Duty Manager 1 - Northampton Job TitleDuty Manager 1LocationKings ThorpeEmployment TypeFull timeContract TypeFixed TermShift PatternWork Shift : DaysHours per Week45SalaryCompetitive salary plus benefitsCategoryStore ManagementClosing Date21 December At Asda, we want you to find your everything. As a Duty Manager, you’ll play a vital role in the day-to‑day running of our store. You’ll be the go‑to leader on shift, ensuring our teams are supported, our customers are delighted, and our operations run smoothly. Whether it’s stepping in to resolve an issue, motivating the team, or making sure shelves are stocked and standards are high, you’ll be right at the heart of the action. You’ll work closely with the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work.

What makes a brilliant Duty Manager:

• Customer‑first mindset : You’re passionate about delivering excellent service and know how to inspire others to do the same.
• Operational know‑how : You’ve got experience running shifts, managing priorities, and making quick decisions to keep things moving.
• Leadership skills : You lead by example, support your team, and know how to get the best out of people.
• Problem solver : You stay calm under pressure and can handle anything from customer complaints to operational hiccups.
• Team player : You work well with others and communicate clearly with colleagues at all levels.
• Adaptable and resilient : You’re comfortable with change and can keep your team focused and motivated through it.
• Drive performance : Monitor KPIs and sales targets, using your insight to boost results and celebrate success.

What you’ll bring:

• Experience in a supervisory or team leader role, ideally in a fast‑paced retail or hospitality environment.
• Confidence in handling customer queries and team challenges.
• A proactive approach to problem‑solving and continuous improvement.
• Flexibility to work a range of shifts including evenings, weekends, and bank holidays.
• Everything you'll love – alongside a competitive salary, you’ll get lots of other great benefits too:
• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discretionary company bonus scheme.
• Access to an enhanced electric car scheme.
• Free eye test for you and your nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension.
• Wellbeing: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks – helping colleagues to ensure everyone is included and differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.