Duty Manager

Nuffield Health; West End; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading UK health charity is seeking a passionate Duty Manager for their fitness and wellbeing club in West End. In this full-time role, you'll oversee daily operations while ensuring member satisfaction and achieving sales targets. Ideal candidates should have demonstrable sales experience, excellent communication skills, and a commitment to customer service. You’ll enjoy benefits such as free gym membership and various health and lifestyle rewards. Start your application today to join a supportive team.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience in a fitness environment.
• Strong communication and interpersonal skills.
• Ability to uphold health and safety protocols.

Responsibilities

• Ensure smooth running of the club and member satisfaction.
• Lead, support, and guide colleagues in best practices.
• Conduct tours for prospective members and address safety protocols.

Skills

Sales experience

Excellent communication skills

Customer service

Job description

Duty Manager - Fitness and Wellbeing Club

Bloomsbury FWC | Fitness & Wellbeing Club | Permanent contract | Full time
Up to £27,997.96 per annum depending on experience plus sales commission
40 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

Responsibilities

• Be responsible for the smooth running of our club, including the opening and closing the club when on shift.
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides.
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets.
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.