Duty Manager

Premier Inn; Uckfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager in Uckfield. In this role, you'll manage a reliable team to ensure a welcoming, safe, and enjoyable hotel experience. Ideal candidates will have previous leadership experience in retail or similar fields, strong skills in customer service and communication, and the ability to inspire others. The position offers a pay rate of up to £13.36 per hour with a permanent contract and 32 hours of work per week across evenings and weekends.

Benefits

Training and career support

Whitbread Benefits Card

Pension and savings schemes

Discounts on shops and services

Qualifications

• Experience leading teams in retail or similar environments.
• Ability to inspire and deliver outstanding customer service.
• Strong communication and organisational skills.

Responsibilities

• Lead the hotel team to ensure a welcoming and safe environment.
• Oversee health & safety standards and guest experiences.
• Manage hotel operations on evenings and weekends.

Skills

Leadership

Customer Experience

Communication

Organisational Skills

Job description

Duty Manager - Uckfield Premier Inn

Come and be a Duty Manager at Premier Inn in Uckfield.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 32 hours a week across 4 days - evenings and weekends included

LOCATION: Premier Inn Uckfield
Ashdown Business Park, Uckfield, East Sussex, TN22 2DU

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Uckfield Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.