Duty Manager

Prezzo Oswestry; Oswestry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Italian restaurant chain in Oswestry is looking for a Duty Manager to elevate and ensure smooth operations. In this role, you'll open and close the restaurant, lead the team during busy shifts, and foster an outstanding guest experience. Candidates should have a background in hospitality, strong communication abilities, and a passion for food. The role offers competitive pay at £12.61 per hour, plus tronc/tips, and attractive perks such as discounts and career development opportunities.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Experience in a hospitality team role such as server or supervisor.
• Confidence to lead a team during busy service.
• Strong communication and people skills.

Responsibilities

• Act as keyholder and manage restaurant opening and closing.
• Lead service during shifts without GM present.
• Deliver exceptional hospitality and team support.

Skills

Hospitality experience

Leadership confidence

Strong communication skills

Basic compliance knowledge

Flexibility

Passion for food and hospitality

Job description

Duty Manager – Prezzo Italian
“Put Your Heart into It”
£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!

Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.

This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

What You’ll Do

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Step into a leadership role during busy periods, motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model to newer team members.

What We’re Looking For

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexible, reliable, and eager to grow into leadership.
• Passion for food and hospitality.

Why Join Prezzo Italian?

• Structured training and clear career pathways to Assistant Manager and beyond.
• Competitive pay, tronc/tips, commission and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team-first business where teamwork makes the magic.

Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.