Duty Manager

Revolution Bars Group PLC; North East; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company in the UK seeks a motivated Duty Manager to support business operations. The ideal candidate will excel in communication and have experience in busy hospitality settings. Responsibilities include managing front-of-house operations and team dynamics to ensure exceptional customer service. Join our vibrant team for growth opportunities in a fun, unique work environment.

Benefits

50% discount in all venues

Career growth opportunities

Employee benefits including OTE bonus

Access to early earnings withdrawal

33 holiday days per year

Enhanced sick pay

Company incentives and social events

Qualifications

• Experience running shifts in a busy hospitality environment.
• Strong communication and relationship-building skills.
• Ability to motivate and inspire team members.

Responsibilities

• Support the General Manager in all aspects of the business.
• Oversee front-of-house operations and team performance.
• Ensure high customer satisfaction and operational standards.

Skills

Communication skills

Team motivation

Shift management

Relationship building

Job description

We are looking for a talented and ambitious Duty Manager to join our Cuban familia. As a Duty Manager of our beautiful bar, you will support the General Manager in all aspects of the business!

Our Duty Managers are the key to running all elements of our front-of-house operation, and we want you to be part of it! Being a great communicator and relationship builder is essential in a Duty Manager role, as you’ll need to work with management, kitchen, sales, and front of house teams to motivate and inspire your team.

If you’ve got experience of running shifts in a busy hospitality environment and value a fun place to work, then this could be the perfect role for you!

What’s in it for you?

• 50% discount in all RBG venues across the UK
• Career growth opportunities and training & development
• Plenty of employee benefits, including financial support, OTE bonus scheme, and access to our Employee Assistance Programme
• Access to your earnings; withdraw a portion of your pay early
• 33 holiday days per year (including Bank Holidays)
• Enhanced sick pay and maternity/paternity pay
• Company incentives and social events

A Little Bit About Us…

Revolucion de Cuba isn’t just a brand - it’s a unique experience like no other. With vibrant food, premium drinks, live music, and an atmosphere that’s pure fiesta, we’re all about keeping the party going long into the night and beyond! Our food is a fusion of flavours from Spain, Mexico, and South America, inspired by the backstreet bars of Havana. And for those who appreciate the finer things in life, our bars are a haven for rum enthusiasts, beer aficionados, and spirit connoisseurs alike.

Our Purpose, Vision, and Values:

• We create fun and memorable experiences with our teams and our guests.
• The place where everyone wants to be.
• Fun, Ambition, Integrity, Recognition.

If you are guest-focused and passionate about living our values, we want to hear from you! Our experiences are unique, and so are our people. Bring personality and a willingness to learn, and we’ll give you what you need to thrive. We provide opportunities for growth and development across our brands through upskilling sessions, training courses, and on-the-job learning.

As an Equal Opportunities employer, we take pride in our teams being truly inclusive and diverse, and encourage individuals from all backgrounds to apply!