Duty Manager

Mitchells & Butlers PLC; Lichfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Lichfield is seeking a Duty Manager to assist the General Manager and lead the team in delivering exceptional service. The ideal candidate will have management experience, a passion for hospitality, and the ability to inspire their team. Key benefits include a 33% discount across all brands, flexible shifts, and a supportive work environment focused on career development.

Benefits

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Discounts on gym memberships

Pension plan

25 days paid holiday

High-street shopping discounts

Free shares for employees

Free employee helpline

Qualifications

• Management experience in a hospitality environment is required.
• Ability to train and inspire a team.
• Strong customer service skills.

Responsibilities

• Assist the General Manager in daily operations.
• Deliver outstanding food, drink, and service.
• Ensure guest satisfaction and care.

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at the Bowling Green, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure we provide guests with an experience that keeps them coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline – to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.

At M & B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.