Duty Manager

Tricuro; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused care provider in the United Kingdom is seeking a Duty Manager to oversee daily operations and manage staff at Coastal Lodge. The ideal candidate will have an NVQ/QCF Level 3 in Health and Social Care, excellent communication skills, and the ability to support residents in regaining independence. The role offers a full-time schedule of 37 hours per week and a generous benefits package, including holiday allowance and pension schemes.

Benefits

Generous Holiday Allowance: 31 days plus bank holidays

Occupational Sick Pay

Career Progression Opportunities

Employee Assistance Programme

Company Contributory Pension Scheme

Morebus Commuter Club discounts

Blue Light discount eligibility

Qualifications

• NVQ/QCF Level 3 in Health and Social Care or equivalent.
• Good verbal and written communication skills.
• Knowledge of relevant Community Care and Safeguarding legislation.
• Competent IT skills with the ability to maintain accurate records.
• Awareness of Health and Safety.
• Working to required standards to comply with CQC guidelines.

Responsibilities

• Oversee the day-to-day management of the service in the absence of the registered/deputy managers.
• Lead a key worker team with responsibility for the supervision and management of staff.
• Complete care plans, residents' records and carry out relevant risk assessments.
• Ensure relevant people are involved in the planning and review of support.
• Support residents to continuously develop opportunities to connect with their community.

Skills

Good verbal and written communication skills

Competent IT skills

Knowledge of relevant Community Care and Safeguarding legislation

Awareness of Health and Safety

Education

NVQ/QCF Level 3 in Health and Social Care or equivalent

Job description

Responsibilities

We are pleased to offer an exciting and rewarding role for a Duty Manager to become part of our dedicated team at Coastal Lodge.

Coastal Lodge is a 36-bed service providing short-term rehabilitation and reablement support to help individuals regain independence and return home.

• Oversee the day-to-day management of the service in the absence of the registered/deputy managers.


• Lead a key worker team with responsibility for the supervision and management of staff.


• Complete care plans, residents' records and carry out relevant risk assessments.


• Ensure relevant people are involved in the planning and review of support and are regularly updated on changes and progress through regular planned reviews.


• Support residents to continuously develop opportunities to connect with their community outside of the home in a person-centred and outcomes-focused approach.

Qualifications

• NVQ/QCF Level 3 in Health and Social Care or equivalent.


• Good verbal and written communication skills.


• Knowledge of relevant Community Care and Safeguarding legislation.


• Competent IT skills with the ability to maintain accurate records.


• Awareness of Health and Safety.


• Working to required standards to comply with CQC guidelines.

Details

Full-time – 37 hours per week

Who we are

We provide high quality care and support to older people; people with physical and learning disabilities; people with mental health needs; dementia; carers and clients’ families. This extends to respite care for families and carers.

We operate services across Bournemouth, Christchurch and Poole, ranging from Residential Homes, Day Services, Supported Living sites and Reablement Home Care.

What we offer

• Generous Holiday Allowance: 31 days excluding statutory bank holidays, rising to 34 with length of service.


• Occupational Sick Pay: We offer an enhanced occupational sick pay scheme from your very first day with us, ensuring you’re cared for when you need it most.


• Career Progression: excellent opportunities to develop and learn.


• Employee Assistance Programme: We offer a confidential, free of charge, support network. This service offers a 24/7 helpline and vital wellbeing services to support you whilst at work.


• Company Contributory Pension Scheme: we contribute 3%


• Morebus Commuter Club: offering exclusive discounts on bus fares.


• Blue Light discount eligibility (superb discounts on travel, leisure, entertainment and more)

Take the first step towards a fulfilling career with Tricuro. We can’t wait to welcome you to our team!