Duty Manager

Iceland; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the UK is seeking a committed Duty Manager to enhance customer experience and drive sales. As a Duty Manager, you will work as a Retail Assistant with added responsibilities, including maximizing profit and supporting team engagement. Ideal candidates will have a proactive approach to personal development and foster an inclusive culture. This role offers a supplement for managing shifts and is critical for maintaining store operations.

Qualifications

• Proactive approach to personal development and team engagement.
• Ability to deliver on agreed actions and focus on customer availability.

Responsibilities

• Maximize profit by delivering great availability for customers.
• Support team engagement and create an inclusive culture.
• Complete actions set by the line manager focusing on customer experience.

Job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.

As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts.

Key responsibilities include:

Maximise profit:

• Have a clear focus on delivering great availability for your customers.
• Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
• Deliver on all agreed actions set for you by your line manager.

Engage, develop & retain great people:

• Proactively support and work with the Talking Shop Rep in your store.
• Support team engagement in your store.
• Play a part in creating an inclusive culture where everyone can be their best.
• Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.

Doing the right processes and doing them right:

• Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
• A positive approach to service, both in store and at the doorstep always aiming to be the …