Duty Manager

Malmaison Hotel du Vin; Brighton; On-site; GBP 32,000; Full time

Job summary

A popular hotel in Brighton seeks a Duty Manager to oversee operations across Food & Beverage and Front Office teams. The ideal candidate will have strong managerial experience and be able to work hands-on in a busy environment. In this role, you'll manage customer-facing departments effectively while assisting in development opportunities. The position offers a competitive salary of £32,000 per annum and promotes career growth within the organization.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes up to £1,500

Wellness & National Campaign Days Calendar

Instant access to pay via Wagestream

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Managerial experience is required for Duty Manager role.
• Experience in Guest Relations would be beneficial.
• Hands-on management style with ability to oversee multiple departments.

Responsibilities

• Oversee the smooth operation of customer-facing departments.
• Assist in managing the Food & Beverage and Front Office teams.
• Work alongside various departments during peak hours.

Skills

stock management

Employee Relations

Leadership skills

Data Collection

Management Experience

Microsoft Outlook

Warehouse Management

Business Management

Rota Management

Leadership Experience

Supervising Experience

MRP

Job description

Opened 2002

49 Bedrooms

68-seater Bistro & Bar

6 Private Event Spaces - seating up to 100

Nestled in the iconic cobbled alleyways of the Lanes. Once the historic fishing village of Brighthelmstone today the Lanes are home to designer boutiques, upmarket jewellers and antique stores. Set back off the seafront just a short stroll from the Palace Pier. Brighton is one of the most vibrant, colourful and creative cities in Europe, offering everything from Regency heritage to beachfront cool – a fantastic mix of iconic attractions, famed nightlife, funky arts, culture and year‑round festivals and events.

About the Role

Duty Manager Hotel du Vin

£32,000 per annum, 45 hours per week

Permanent contract, Hotel du Vin Brighton

Set Shifts CompetitiveSalary Career Development

Working across multiple departments, this Duty Manager role gives you the chance to work as part of the Food & Beverage and Front Office teams in our bustling hotel. You will be a hands‑on manager with experience of working within a busy Food & Beverage Department. You will be looking for a role that will allow you to continue your development from Junior Head of Department to a Senior Head of Department role.

As Duty Manager within Hotel du Vin you will be assisting in the smooth running of all customer‑facing departments – from working alongside the breakfast team during a busy check‑out period through to checking bedrooms with the Housekeeping Manager.

Experience in Guest Relations would be advantageous, as would an interest in what is trending in the local area around the hotel.

If you are successful in your application for Duty Manager you could be expected to progress to a Head of Department role looking after a single department and then onto a more senior Head of Department role within Malmaison or Hotel du Vin.

We have a number of training courses that will assist you in your development and some fantastic benefits and rewards waiting for you. Click Apply now to start the conversation.

About You

Benefits

• Heavily discounted Staff Room Rates at Malmaison Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1,500 (just for getting your mates jobs).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches / Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream, giving instant access to your pay as it is earned. Wagestream is a tool for everyday life that lets you get paid your way by tracking your wages in real time, streaming up to 50% of the money you’ve already earned, learning easy tips to manage your money better and saving directly from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free confidential advice available 24/7 to you and your family.

Probation Benefits

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPIs
• Critical Illness cover
• Life Assurance

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy, with most of it coming from wind farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council.
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and used an enzyme‑based eco‑friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Frasers Hospitality Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

Required Experience

Manager

Key Skills

stock management, Employee Relations, Leadership skills, Data Collection, Management Experience, Microsoft Outlook, Warehouse Management, Business Management, Rota Management, Leadership Experience, Supervising Experience, MRP

Employment Type: Full‑Time

Experience: years

Vacancy: 1