Dutch-Speaking Customer Service Advisor | Hybrid (2 WFH)

Gi Group; Purston Jaglin; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A recruitment agency seeks a proactive Dutch-speaking Customer Service Representative to join their vibrant UK-based team. In this role, you will respond to customer inquiries and manage requests efficiently. Ideal candidates will possess fluency in both Dutch and English, prior customer service experience, and excellent multitasking skills. This position offers a hybrid working model with 25 days of holiday and access to employee benefits. Join us in making a real impact in a fast-paced environment.

Benefits

25 days holiday + 8 bank holidays

Access to Hapi employee benefits platform

Free on-site parking

Qualifications

• Fluency in Dutch and English (written and spoken).
• Previous experience in customer service preferred.
• Strong multitasking and organizational skills required.

Responsibilities

• Respond to customer enquiries via phone and email in Dutch.
• Manage and prioritize requests including orders, samples, claims, and complaints.
• Ensure timely resolution of customer issues.

Skills

Fluency in Dutch

Fluency in English

Strong multitasking skills

Attention to detail

Problem-solving abilities

Excellent interpersonal skills

Tools

Salesforce

Microsoft Office Suite

Job description

A recruitment agency seeks a proactive Dutch-speaking Customer Service Representative to join their vibrant UK-based team. In this role, you will respond to customer inquiries and manage requests efficiently. Ideal candidates will possess fluency in both Dutch and English, prior customer service experience, and excellent multitasking skills. This position offers a hybrid working model with 25 days of holiday and access to employee benefits. Join us in making a real impact in a fast-paced environment.