DSU Team Leader & Anaesthetic Rota Coordinator

NHS; Tooting; On-site; GBP 37,000 - 46,000; Full time

Job summary

A leading healthcare provider in the UK is seeking an enthusiastic Administrative Team Leader to oversee the Day Surgery Unit's reception team. The successful candidate will manage a small team, ensure efficient operations, and support the allocation of shifts for Consultant Anaesthetists, all while maintaining high standards of patient care. This full-time role requires strong organizational and communication skills, as well as experience in an NHS or healthcare environment.

Qualifications

• At least two years NHS experience or equivalent.
• Experience of working in an office/customer service role.
• Experience with medical staff rotas preferred.

Responsibilities

• Oversee daily operations of the Day Surgery Unit's reception team.
• Manage shift allocation for Consultant Anaesthetists.
• Co-ordinate leave for medical staff in anaesthetics.

Skills

Organizational skills

Problem-solving

Communication skills

Attention to detail

Education

5 GCSE passes including Mathematics and English Language

Educated to diploma/degree level

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

CLW Rota System

Allocate HealthRoster

Job description

DSU Team Leader & Anaesthetic Rota Coordinator

The closing date is 26 January 2026

An exciting opportunity has arisen within the Anaesthetic department for an enthusiastic Administrative Team Leader to join our expanding team.

The successful candidate will be responsible for overseeing the administrative management of the Day Surgery Unit reception team.

In this role, you will be responsible for overseeing the daily operations and administrative management of the Day Surgery Unit's reception team. You will manage a small team of two receptionists and one fellow team leader, ensuring smooth and efficient reception services for patients and visitors. Your leadership will be key in maintaining high standards of customer service, coordinating patient flow, and supporting the wider surgical team. This is a great opportunity for someone with strong organizational skills and a passion for delivering excellent service in a fast‑paced healthcare environment.

You will also play a key role in supporting the allocation of shifts for our Consultant Anaesthetists. As the department continues to grow, you will help ensure that all theatre suites are consistently staffed with the appropriate number of skilled professionals, ensuring optimal patient care and smooth operational flow.

You will work closely with the Junior Doctor Rota Coordinator to assist with the scheduling for the junior doctor rota, making sure that all shifts are covered and that staffing levels align with the department's needs.

Main duties of the job

The main duties include:

• Oversee the daily operations of the Day Surgery Unit's reception team.
• Manage a small team consisting of two receptionists and one fellow team leader.
• Ensure smooth and efficient reception services for patients and visitors.
• Support the allocation of shifts for Consultant Anaesthetists.
• Ensure theatre suites are adequately staffed with skilled professionals.
• Help maintain optimal patient care and smooth operational flow by managing staffing needs.
• Work closely with the Junior Doctor Rota Coordinator to assist with the scheduling of the junior doctors and to assist with any queries.

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Job responsibilities

Be responsible for the anaesthetic rota ensuring that service gaps are identified, and action taken to cover all sessions and on-calls.

Co-ordinate the leave of medical staff in anaesthetics ensuring leave is booked in accord with Trust/Directorate policies/procedures.

The post holder will be the focal point for consultants with regard to administration duties, relating to rotas, leave, induction, training and education, sickness etc.

The post holder will oversee the daily operations of the Day Surgery Units reception team.

Person Specification

Qualifications and Training

• 5 GCSE passes (C or above) or equivalent including Mathematics and English Language; Educated to A Level or equivalent experience
• Educated to diploma/degree level

Experience

• At least two years NHS experience; experience of working in an office environment; experience of working in a customer service role; experience of working with medical staff rotas or equivalent transferable skills
• Experience of using consultant/junior doctor's rotas e.g. CLW Rota Map, Allocate HealthRoster; experience working in Theatres and Anaesthetics Surgical Environment

Skills

• Well organised with a logical approach to problem solving; attention to detail; good written and verbal communication skills, including negotiation skills; able to take accurate minutes at meetings
• Ability to maintain databases and provide accurate information for reporting purposes; possess the ability to work independently using own initiative

Knowledge

• Awareness of own personal development needs; good working knowledge of Microsoft Outlook, Word and Excel
• Knowledge and understanding of CLW Rota System; knowledge and understanding of Allocate HealthRoster

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

St George's University Hospitals NHS Foundation Trust

Address

£37,259 to £45,356 a year per annum, including inner London HCAS

Contract

Permanent

Working pattern

Full‑time

Reference number

200-NN-712898-A&C-MZ

Job locations

Location not specified