Driver assistant

Herefordshire Council; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local government authority in the UK is seeking a Driver's Assistant to support independent living by delivering community equipment. The role involves safely loading and unloading equipment, assisting in deliveries, and providing excellent customer service. Ideal candidates should have strong organisational skills and a commitment to teamwork. Join a dedicated team focused on making a positive impact in the community. This position offers the opportunity to work in a supportive environment and enhance quality of life for service users.

Benefits

Part of a dedicated team

Supportive work environment

Qualifications

• Must be able to lift equipment safely up to 25 kg.
• Possess good communication skills for effective interaction.
• Show strong organisational skills and reliability in tasks.
• Demonstrate a commitment to providing excellent customer service.
• Exhibit a positive attitude and teamwork abilities.

Responsibilities

• Load and unload community equipment safely.
• Assist the driver with deliveries and collections.
• Set up equipment in users’ homes.
• Prepare and load stock onto vehicles.
• Provide a positive experience for all users.
• Ensure safe and accessible deliveries.
• Support warehouse operatives as needed.

Skills

Ability to lift up to 25 kg safely

Good written and verbal communication skills

Strong organisational skills and reliability

Commitment to excellent customer service

Positive, team-focused attitude

Job description

Driver's Assistant – Community Equipment Service

The community equipment service (CES) is a specialist provider in Herefordshire, commissioned by Herefordshire Council to deliver equipment that supports independent living.

Responsibilities

• Safely loading and unloading community equipment assets using best-practice manual handling techniques.
• Assisting the driver with deliveries and collections.
• Positioning, assembling, and setting up equipment in service users’ homes.
• Picking, preparing, and loading stock onto vehicles.
• Providing excellent customer service and ensuring a positive experience for all users.
• Ensuring deliveries are accessible, safe, and completed to a high standard.
• Supporting warehouse operatives when required.
• Adhering to all health & safety and manual handling regulations.
• Occasionally driving vehicles if needed.

Qualifications

• Ability to lift up to 25 kg safely.
• Good written and verbal communication skills.
• Strong organisational skills and reliability.
• A commitment to excellent customer service.
• A positive, team‑focused attitude.

Why Join Us?

You will be part of a dedicated team that directly supports our community, providing essential equipment that enhances independence and quality of life.

We are a Disability Confident employer.