Drainage Engineer - Liverpool

Neighbourly Brands Limited; Brackley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in drainage services is seeking a Drainage Engineer based at their HQ in Brackley. This role involves diagnosing and resolving wastewater issues on-site for both domestic and commercial clients. The ideal candidate should have prior experience in the drainage sector, excellent customer service skills, and the ability to handle various tasks independently while ensuring client satisfaction.

Qualifications

• 1 year’s experience in the drainage sector.
• Full clean UK driving license.
• Ability to work part of an on-call rota.

Responsibilities

• Attend domestic and commercial sites to investigate wastewater issues.
• Advise customers on solutions and implement accordingly.
• Use high-pressure water jetters and CCTV camera survey equipment.

Skills

Customer service

Problem-solving

Communication skills

Organisational skills

Hands-on approach

Education

HPWJ certification

CSCS card

Job description

Drainage Engineer - Liverpool page is loaded

Drainage Engineer - Liverpool

Apply locations HQ Brackley time type Full time posted on Posted 23 Days Ago job requisition id JR0002977

The Drainage Technicians are responsible for attending domestic and commercial sites and investigating wastewater works, instigating and resolving issues for our customers, along with making appropriate recommendations.

• Liaise with commercial and domestic customers on site.
• Customer service – engaging with customers in a professional manner.
• Investigate and diagnose issues via site surveys.
• Advise customers as to solutions and implementing accordingly, this may include:
  - Drain clearance
  - De-scaling and root cutting
  - Performing minor excavations and patch lining
  - Preventative maintenance
• Use high-pressure water jetters, CCTV camera survey equipment and rods.
• Identify potential concerns and making recommendations to customers for additional work.
• Interpret and work with drainage drawings, operating independently in areas of expertise.
• Drive Brand awareness through professional appearance, interactions and technical knowledge.
• Share knowledge and best practice with colleagues.
• Make recommendations to the Regional Development Managers to the success of the region.
• Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation.

Experience/skills/knowledge:

• 1 year’s previous experience of working within the drainage sector.
• Ideally 1 years’ experience/knowledge of plumbing principles
• Drainage tanker experience (preferred)
• Full clean UK driving license with flexibility to travel.
• CSCS card holder (preferred)
• Ability to use a mobile telephone (calls, photo’s, email and CRM Application etc.).
• High-pressure water jetting (HPWJ) certification
• Excellent verbal and written communication skills
• A DBS check will be part of the on-boarding process
• To be able to work as part of an on-call rota providing a 24 hr service.

Characteristics:

• Lead from the front in this hands-on role, enjoys working with and through people to deliver positive results.
• Positive, can-do attitude and ability to problem solve
• Organised, goal orientated and willing to learn
• Able to work on your own and enjoy working outside.
• Motivated
• Customer centric

Brand:

DMD UK Drain Doctor