Donor Care Specialist – Blood Donation

NHS Blood and Transplant; Southampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health service provider in Southampton is looking for a Donor Carer to support blood donation processes. This role requires excellent customer service skills and the ability to engage with the public effectively. Working hours include shifts but no night work, and successful candidates will receive extensive training to build a rewarding career. You'll ensure donors feel comfortable and maintain accurate records during donation sessions. Join a dedicated team making a difference in the community.

Benefits

6-week training period

27 days holiday plus 8 bank holidays

NHS pension scheme

Flexible working opportunities

Qualifications

• Experience dealing with the public.
• Experience delivering quality customer service.
• Willingness to undertake development and training.

Responsibilities

• Greet donors and guide them through the donation process.
• Manage records related to donations.
• Ensure comfort and support for donors during their visit.

Skills

Customer service experience

Public interaction skills

Willingness to learn technology

Education

Good standard of numeracy and literacy

Valid full UK Driving Licence (Manual)

Job description

A leading health service provider in Southampton is looking for a Donor Carer to support blood donation processes. This role requires excellent customer service skills and the ability to engage with the public effectively. Working hours include shifts but no night work, and successful candidates will receive extensive training to build a rewarding career. You'll ensure donors feel comfortable and maintain accurate records during donation sessions. Join a dedicated team making a difference in the community.