Domino's Shift Manager

Domino’s Careers UK; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pizza franchise in England is seeking a Shift Manager to oversee busy shifts in their store. You'll be responsible for motivating your team, ensuring quality service, and managing day-to-day operations. Candidates should have supervisory experience, a passion for customer service, and strong organisational skills. This position offers full-time or part-time options with flexible availability required for evenings and weekends. Join a dynamic team focused on excellence in service and teamwork.

Benefits

Staff discount on all your favourite pizzas

Pension scheme

Excellent training and career progression

Ongoing management training and support

Qualifications

• Previous supervisory or management experience in hospitality, retail, or food service.
• A genuine passion for customer service and leading a team.
• Strong organisational and communication skills.
• Ability to stay calm under pressure in a fast-paced environment.
• Availability for evenings and weekends.

Responsibilities

• Lead and motivate your team during shifts to deliver excellent service.
• Oversee day-to-day operations for smooth store functioning.
• Monitor product quality, speed of service, and order accuracy.
• Manage rotas and shift planning effectively.
• Support and coach team members to develop their skills.
• Ensure compliance with health & safety and brand standards.

Skills

Organisational skills

Communication skills

Customer service passion

Leadership experience

Ability to work under pressure

Job description

Domino's Shift Manager

Ready to take the lead? Step up and run busy shifts, motivate your team, and keep the pizzas (and smiles) coming!

Earn up to per hour

We’re looking for energetic, organised leaders to manage shifts in our fast‑paced Domino’s store — ensuring service, quality, and teamwork are always on top.

What we offer

• Staff discount on all your favourite pizzas
• Pension scheme
• Excellent training and career progression
• Ongoing management training and support

Your responsibilities

• Availability for evenings and weekends
• Lead and motivate your team during shifts to deliver excellent service and quality
• Oversee day-to-day operations, ensuring the store runs smoothly and efficiently
• Monitor product quality, speed of service, and order accuracy
• Manage rotas and shift planning to ensure the right people are in the right place at the right time
• Support and coach team members to develop their skills and confidence
• Maintain store standards, hygiene, and safety procedures at all times
• Ensure all deliveries and food storage meet brand and food safety standards
• Manage customer satisfaction and resolve any in-store issues professionally
• Work with your Store Manager to drive sales and meet performance targets
• Ensure compliance with Domino’s brand standards, health & safety, and security policies
• Support local marketing initiatives and store promotions

What you’ll need

• Previous supervisory or management experience (hospitality, retail, or food service ideal)
• A genuine passion for customer service and leading a team
• Strong organisational and communication skills
• The ability to stay calm under pressure in a fast‑paced environment
• Availability for evenings and weekends (required)

Job Type: Full‑time or Part‑time

Availability: Day, Evenings & Weekends

Salary: up to per hour