Domestic Major Loss Adjuster (Southeast)

Exchange Street Claims ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance company in Greater London is seeking an experienced Domestic Major Loss Adjuster to handle complex claims over £100k. The role involves managing claims from instruction to completion, ensuring optimal outcomes for both customers and the company. Applicants should have at least 3 years of experience in domestic loss adjusting and a CILA qualification. A full UK driving licence and strong communication skills are essential. Competitive salary and career advancement opportunities are offered.

Benefits

Competitive salary

Career progression

Qualifications

• Minimum of 3 years experience in domestic loss adjusting, preferably with major losses.
• Full UK driving licence and access to own vehicle.

Responsibilities

• Manage own portfolio of claims from instruction to completion.
• Visit homes and sites to assess damage.
• Liaise with contractors, suppliers, and other parties involved in the claim.

Skills

Excellent communication

Negotiation skills

Report writing

Attention to detail

Customer-focused attitude

Education

CILA qualification or progression evidence

Job description

Domestic Major Loss Adjuster (Southeast)

Are you an experienced and qualified domestic loss adjuster looking for a new challenge?

Do you have the skills and knowledge to handle complex and high‑value claims?

Do you want to work for a leading insurance company that offers a competitive salary, benefits, and career progression?

We are looking for a domestic major loss adjuster to deal with claims over £100k. You will be responsible for managing your own portfolio of claims from instruction to completion, ensuring that the best possible outcome is achieved for both the customer and the company. You will also be required to visit homes and sites to assess the damage, define the project plan, and liaise with contractors, suppliers, and other parties involved in the claim.

To be successful in this role, you will need to have:

• A minimum of 3 years of experience in domestic loss adjusting, preferably with exposure to major losses
• A CILA qualification or evidence of progression towards it
• Excellent communication, negotiation, and report writing skills
• A high level of accuracy and attention to detail
• A customer‑focused and professional attitude
• A full UK driving licence and access to your own vehicle

Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims; 01616670428 / [e-mail] / Job Ref: CD-36. For all other vacancies, take a look at our website – www.exchange-street.co.uk