Domestic Major Loss Adjuster - North London and Counties

Sedgwick; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading claims administration partner seeks a Domestic Major Loss Adjuster to manage significant and complex loss cases exceeding £100,000. This role supports a flexible work-life balance with a mix of home and office-based work. Ideal candidates will have a full UK driving licence and strong communication skills, along with experience in negotiating settlements. The position offers competitive remuneration, professional development opportunities, and a comprehensive benefits package.

Benefits

Company Car Scheme or cash allowance

25 days holiday plus bank holidays

Private healthcare plan

Flexible working options

Qualifications

• Demonstrable experience of handling complex and major domestic losses in excess of £100,000.
• Keen desire to progress to managing major losses.
• Ability to explain complex details clearly.

Responsibilities

• Manage cases exceeding £100,000 as a Domestic Major Loss Adjuster.
• Coordinate with internal and external specialists on cases.
• Provide excellent customer service and communication.

Skills

Excellent communication skills

Experience handling complex losses

Full UK Driving Licence

Negotiation skills

Education

Dip CILA/ACILA status or working towards

Tools

Apple software

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Domestic Major Loss Adjuster - North London and Counties

Job Location: North London & Surrounding Counties

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications.

We have a fantastic opportunity for Domestic Major Loss Adjusters in North London & surrounding counties.

As a Domestic Major Loss Adjuster, you'll be at the forefront of major and complex losses. Based in North London, and surrounding counties, you'll manage cases exceeding £100,000. You will work with internal and external specialists, so excellent communication skills and the ability to coordinate various parties, strategic thinking, and expert negotiation is essential.

Most of our adjusters adopt a mix of home and office-based working throughout the week which helps support a healthy work/life balance, and you will have dedicated office-based technical and managerial support.

This role demands a keen eye for detail, a compassionate heart, and a strategic mind. If you thrive on challenges and want to make a tangible difference, this could be your next step.

Why Choose Us?

• Hourly c hargeable r ate s: Our services are charged on an hourly rate.
• Collaborative Environment: As a Domestic Major Loss Adjuster, you'll receive support from an Adjusting Executive who will collaborate with you on cases.
• Professional Development: We are committed to helping you achieve Chartered Institute of Loss Adjusters' qualifications as well as progression within the business.

The skills you will have when you apply:

• A full UK Driving Licence: It is essential you can travel by car.
• Demonstrable experience of handling complex and major domestic losses in excess of £100,000 on a chargeable time basis or a keen desire to progress to this level.
• Dip CILA/ACILA status (or working towards this qualification).
• Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.

What is helpful, but not vital, in your application

• Use of Apple software such as iPads, or other tablets.

The skills that will be developed once working

• We will provide all the Sedgwick specific training you need to thrive in this role.

What we’ll give you for this role

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications.
• Company Car Scheme or cash allowance.
• A Self Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.

Health & support

• Private healthcare plan (including pre-existing conditions).
• Employee assistance programme for employee wellbeing.
• Life assurance.
• Group Income Protection.

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications.
• Discounts on various products and services.

This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you

Think we'd be a great match? Apply now – we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com.