Domestic Abuse Triage Officer

Morgan Hunt UK Ltd; Elmbridge; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading advocacy organization in North Surrey is seeking a Domestic Abuse Triage Officer to provide front-line support and guidance to individuals affected by domestic abuse. This role involves conducting risk assessments, coordinating with partner agencies, and offering emotional support. The ideal candidate will have experience working with survivors of domestic abuse and possess strong communication and organisational skills. Commitment to equality and safeguarding practices is essential. Apply today to make a meaningful impact in your community.

Qualifications

• Experience supporting those affected by domestic abuse.
• Ability to work independently and in a team.
• Strong organisational skills.

Responsibilities

• Deliver empathetic and confidential outreach services to clients.
• Carry out risk assessments and safety planning.
• Liaise with agencies to ensure clients receive appropriate support.

Skills

Experience working with survivors of domestic abuse

Knowledge of safeguarding and child protection procedures

Strong administrative and IT skills

Ability to manage a varied workload and work to deadlines

Ability to build supportive, non-judgmental relationships with clients

Job description

Domestic Abuse Triage Officer

Location: North Surrey

Contract: 1 year FTC, 20 hours per week

Salary: £15.00 per hour

Reporting to: CEO/Service Manager

Are you passionate about making a real difference in the lives of those affected by domestic abuse? We are seeking a compassionate and skilled Domestic Abuse triage officer to provide front line support, advocacy, and guidance to individuals experiencing domestic abuse across North Surrey.

In this vital role, you'll offer emotional and practical support, conduct risk assessments and safety planning, and help clients access services such as housing, legal advice, healthcare, and benefits. You'll work closely with partner agencies, attend multi‑agency meetings, and provide both one‑to‑one and group support to empower survivors and reduce isolation.

Key Responsibilities

• Deliver empathetic and confidential outreach services to clients experiencing domestic abuse.
• Carry out risk assessments and safety planning.
• Liaise with statutory and voluntary agencies to ensure clients receive appropriate support and referrals.
• Manage and triage incoming referrals to ensure prompt, effective allocation of work.
• Maintain accurate client records and contribute to monitoring and reporting.
• Attend Multi‑Agency Risk Assessment Conferences (MARACs).
• Support awareness‑raising and partnership initiatives across the community.

About You

You're a confident communicator with experience supporting those affected by domestic abuse. You can work independently and as part of a team, have strong organisational skills, and are committed to promoting equality, diversity, and safeguarding practices.

Essential Skills and Experience

• Experience working with survivors of domestic abuse, or in a similar advocacy role.
• Knowledge of safeguarding and child protection procedures.
• Ability to manage a varied workload and work to deadlines.
• Strong administrative and IT skills.
• Ability to build supportive, non‑judgmental relationships with clients.
• Full driving licence and access to a car for travel across the boroughs.

This post is open to female applicants only, under Schedule 9 (Part 1) of the Equality Act 2010.

A car driver is also desirable.

If you are committed to empowering individuals and making a lasting impact, we'd love to hear from you. Apply today to join a dedicated team working to create safer, healthier communities.

Morgan Hunt is an equal opportunities employer.