Domestic Abuse Refuge Manager

Red Snapper Recruitment; Coventry; On-site; GBP 30,000 - 32,000; Full time

Job summary

A local recruitment agency is seeking a Domestic Abuse Refuge Manager in Coventry to provide managerial support in a 24-hour refuge for women and children affected by domestic violence. This role requires experience in working with vulnerable groups, particularly BME communities. Strong communication skills and relevant qualifications are essential. The position is permanent, offering 37 hours per week at a salary of £30,868 per annum.

Qualifications

• Minimum of two years working with BME communities experiencing forced marriage & honour-based violence.
• Able to drive with a current driving license and access to a vehicle.
• Clear Enhanced DBS.

Responsibilities

• Develop and promote communication about the effects of violence within BME families.
• Formulate support plans and monitor the developments of residents.
• Assist residents with housing benefit forms and inquiries.

Skills

Good written and verbal communication skills

Fluent in English and at least one main BME language

Understanding of domestic violence issues

Education

Relevant qualification or equivalent experience

Job description

Overview

Red Snapper Recruitment are recruiting for domestic abuse refuge manager on behalf of our client based in Coventry. The purpose of this role is to provide managerial support to all aspects of the refuge. This is a 24-hour refuge which provides a safe place for women and their children who have been victims of domestic violence.

Location: Coventry
Hours: 37 hours per week
Salary: £30,868 per annum
Contract type: Permanent

Responsibilities

• To develop and promote communication and understating of the effects of violence within BME families and communities.
• To develop appropriate relationships with all BME service users in the establishment which will provide stimulation, support and security to them and enable them to develop emotional maturity and appropriate behavior.
• To assist in formulating support plans and training programs and take appropriate action relating to Residents Support Plans and other programmes devised and contribute to their reviews.
• To assist monitor and record the emotional physical and psychological developments of residents.
• To be available to undertake out of hours and night work on a rota basis.
• To receive calls out of hours from residents and the Helpline.
• To assist residents to fill in forms i.e., housing benefit, income support, housing and internal forms.
• To answer the telephone and deal with inquiries and keep a log of all calls.
• To undertake typing for the service including residents' letters.
• To collect the post and distribute to residents.

Person Specification

• Relevant qualification or equivalent experience in work with vulnerable people especially DA victims, women, young people and children.
• Minimum of two year working with BME communities experiencing forced marriage & honour-based violence and abuse.
• Good written and verbal communication skills
  • Fluent in English and at least one main BME language.
• Thorough Understanding of the issues of domestic violence in BME communities.
• Good understanding of relevant legislative and current policy issues relevant to domestic violence.
• In-depth knowledge of relevant legislation e.g. Children's act, Safeguarding children.
• Able to drive with current driving license and access to a vehicle and business insurance.
• Clear Enhanced DBS

Application Process

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.