Domestic Abuse Outreach Support Worker

Birmingham and Solihull Women's Aid; Park Central; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading charity addressing domestic violence in Park Central, United Kingdom, is seeking dedicated professionals to provide practical and emotional support to women and children affected by domestic violence. Candidates will offer advice and advocacy on critical issues like homelessness and benefits. Benefits include 31 days annual leave, matched pension contributions, and hybrid working arrangements. Candidates must have a strong commitment to safeguarding and supporting vulnerable populations.

Benefits

31 days annual leave

Up to 6% matched pension contribution

Free access to Employee Assistance Programme

Life Assurance scheme

Cycle to Work scheme

Health Cash Plan scheme

Qualifications

• Experience working with vulnerable populations, especially women and children.
• Ability to navigate legal and social welfare issues.
• Strong advocacy and communication skills.

Responsibilities

• Providing practical and emotional support to women and children affected by domestic violence.
• Offering advice, information and advocacy for service users on various issues.
• Developing effective relationships with external agencies.
• Working within safeguarding guidelines to promote well-being.

Job description

Overview

Birmingham and Solihull Women’s Aid have supported women and children for over 45 years with services around domestic violence and abuse. We are the region’s leading charity tackling violence against women and girls, offering a helpline, webchat, drop‑in, community support and emergency accommodation in six refuges. Projects support women in the criminal justice system, in healthcare settings and throughout the community, raising awareness of gender‑based violence issues.

Responsibilities

• Providing practical and emotional support to women and children affected by domestic violence
• Offering advice, information and advocacy for service users on a range of issues including homelessness, benefits, legal and social welfare matters
• Developing and maintaining effective working relationships with external agencies
• Working within safeguarding guidelines to protect and promote the well‑being of children and vulnerable adults

Benefits

• 31 days annual leave (excluding bank holidays)
• Up to 6% matched pension contribution
• Free access to Employee Assistance Programme
• Life Assurance scheme while in employment (a lump sum of 4 times salary)
• Cycle to Work scheme
• Health Cash Plan scheme available to all employees from day one
• Successful candidates may work under hybrid working arrangements, subject to the role and the terms of our Hybrid Working Policy

Equal Opportunities

BSWA is a Disability Confident Employer. We want everyone to have an equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.